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To work alongside Global Financial Shared Services team, ensuring that overdue debt is chased on a regular basis by email and telephone and queries are dealt with swiftly, responsibilities include:

• Managing a number of Customer Accounts, working in line with their business hours.
• Communicate positively, professionally, and promptly with Customers.
• Investigating reasons for non-payment of invoices using tools provided to enable Customer payment including but not limited to; sending invoice copies, obtaining proof of delivery, investigating and resolving pricing/quality issues, warranty claims, providing additional paperwork and requesting credit notes.
• Liaising with internal teams across all business units to resolve queries relating to unpaid invoices.
• Reconciling unapplied cash and requesting spreads to clear Customer ledgers.
• Identify problem debts that require escalation and liaise with leader for resolution.
• Keeping accurate and timely records of actions taken to support regular report out of progress.
• Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.

Basic Qualifications:

• Bachelor’s degree and 2 years of relevant experience OR
• In absence of a degree, 6 years of relevant experience is required.
• Should have experience within Customer Service or Accounts Receivable role.
• Proficient in English.
• Strong attention to detail.
• Effective communicator at all levels, both verbally and written.
• Promotes positive relationships, internally and externally.
• The ability to use own initiative.
• Proactive with excellent time management and organizational skills.
• Excellent problem-solving skills.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global spanet.

At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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