“You have flown with us, but what do you know about all the business operations and technology behind every flight?”
A Business Product Analyst supports the product team in achieving the maximum value-potential of the product by ensuring the product is built according to the right requirements, driving user adoption and realizing business process change. The BPA is responsible for analyzing product impact in order to make this measurable.
This is done by envisioning what the to-be business process should be after the product is implemented, and iterating on this process design by collaborating closely with (key) users
When a tool has already been implemented, the BPA uncovers points of user dissatisfaction and mitigates these.
Because a BPA collaborates so closely with users, they are aware of their needs and pain points, putting them in an excellent position to inspire the organization with opportunities for new products.
You will land within one of the product teams within our department. Business Platform Flight deals with several key processes in preparation for and on-board flights. It ranges from training pilots on time so they are qualified to fly to optimizing crew scheduling, fuel and meals on-board.
We are looking for an enthusiastic and proactive professional with the necessary knowledge and experience in understanding and improving business processes and translate improvements and business requirements into technological developments; someone who will help us to continuously improve and maximize the value of our products on an on-going basis.
In addition, if you happen to fit the following criteria, then we are looking for you!
If your position allows this: working from home and working from abroad for up to 8 weeks (EU and Caribbean)
2 development budget to be spent freely
Plenty of room for personal development and great career opportunities
Substantial discount on airline tickets (if you have been employed for at least 6 months)
At Air France-KLM, cybersecurity is high on the agenda. That is why we work with advanced tools. Would you like to join us as an analyst or engineer?
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Jae combines technology with exposure therapy for the reintegration of cabin crew.
Studying to become a pilot will soon be much easier, thanks to PilotGPT.
KLM has an app that gives crew the necessary information at hand before flight departure: MyFlight.
This is how Goran and Vincent help Air France-KLM achieve a harmonious IT landscape.
Don’t wait any longer and apply for this function before the final boarding call on 06/25/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.Did you know that according to research, women are less likely to apply than men when they dont meet all the job requirements? What a shame. Because, in our view, the perfect candidate is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
Do you think were a match?Start your journey with us here.
If you have any questions regarding this vacancy, contact our recruiter Sissel or hiring manager Lise!This job has the following ID number: 19073