Job Description

Essential Responsibilities

• Primary point of contact for the customer establishing close working relationship with all levels of customer representatives

• Ensure daily/weekly call pattern with suppliers to manage/escalate misaligned dates that have ability to impact business

• Maintain “timely” release of schedule amendments, shipping notices, and other required documents

• Ensure supplier delivery commitments are understood and communicated to the Fulfillment Lead

• Where unable to get the required commitment from suppliers, ensure the issues are escalated in a timely manner to Fulfillment Lead to support a developed recovery plan

• Interact with other function to guarantee the right support  and define priorities

• Meet with the customers as required on a formal and informal basis to understand and define their requirements

• Provide customers with periodical reports as agreed and required

• Work closely with other functions  to ensure execution and finalization of all pending action Items

Qualifications/Requirements

• Master Degree in Management Engineering, Economics or equivalent

• Fluent English and italian

• Good proficiency with SAP and Office

• Team worker

• Good oral and written communication and presenting skills

• Work Visa, in accordance with local regulation, is required

Desired Characteristics

• Previous experience interacting with external stakeholders (i.e. suppliers/customers) would be considered a plus

• Demonstrated ability to analyze and resolve problems.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

What we offer

Smart working and work life-balance

Avio Aero, when possible, promotes hybrid work and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.

Total Rewards

At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:

• Performance related bonuses and local bonus scheme

• Flexible benefits platform

• Life and injury insurance

• Private medical coverage  

• Employee assistant program

• Employee special awards (service and recognition)   

• Local special agreements and discounts

• English and languages training for you and one member of your family

• Technical, Leadership and development trainings

Inclusion & Diversity

Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.

We are not all the same. Just be Yourself AvioAero!

Additional Information

Compensation Grade

PB1

Relocation Assistance Provided: No