Management and Program Analyst (Technicial Support Management Specialist)

Federal Aviation Administration •

Memphis, Tennessee, United States

Position Type: Contractor

Job Description:

Administrative support employee that is capable of supporting any and all technical programs.

Duties

The incumbent will perform multiple and varying assignments under limited direction from a manager, providing support and assistance to other managers, specialists, and other personnel in connection to the program they are assigned to. The employee demonstrates independence in planning time and using assigned resources to accomplish tasks or small projects to include assembly.

He/She applies experience and advanced knowledge to review and analyze acquisition packages and types of requests for proposals, bids, or quotations, checking documents for errors and ensuring that standard or special provisions are current and in accordance with applicable regulations and policies.

He/She provides a wide range of analytical duties in the conduct of projects and studies of substantive functions to improve the overall work operations. Plans, schedules, conducts analysis, studies, and surveys, which are directed to improve quality. Analyze program areas to discern trends in program delivery such as effectiveness of incorporating various applications into audit and compliance processes, analysis of consolidated report data to measure effectiveness in meeting baselines, or the degree to which program plans and achievements support strategic initiatives.

He/She develops documentation, reports and briefings to include analysis of findings. Analyzes and evaluates work processes and procedures and provides recommendations to systems and processes to improve effectiveness and efficiency. He/she uses quantitative and qualitative analyses to evaluate program metrics. Maintains automated systems to record, reconcile, validate and track data; identify discrepancies and perform various analytical studies.

He/She utilizes automated tools and other systems to create graphics and charts for inclusion in presentations to senior officials. Participates as an active team member in planning, monitoring, and conducting special projects, studies, and initiatives. Analyzes problems, identifies significant factors, gathers and interprets pertinent data, and apply established rules and procedures in order to recommend effective solutions. This work directly impacts the safety of air traffic operations and the NAS.

He/She applies established policies/procedures for most assignments, which allow considerable discretion to select the appropriate approach or recommend solution.

Work is reviewed periodically, at major milestones and at completion, for policy compliance, and alignment with the requirements of projects and/or other work activities.

Job Requirements:
Requirements Conditions of Employment

US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
A recent SF-50 is required (See Required Documents for requirements)
Background investigation required.

Qualifications

To qualify at this level you must demonstrate that you possess at least one year of specialized experience equivalent to FV-G/ GS-11. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes experience performing duties independently with responsibility for effective operation and maintenance of technical programs (i.e. Training, QC, Planning and requirements, and Airspace and procedures), project, policies and procedures. Experience planning, developing, monitoring and executing actions required to manage technical programs.

Qualifications must be met by the closing date of this announcement.

Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Applicants who do not submit supporting documentation for eligibility will not be considered. Documentation will not be accepted after the closing date. 30% or More Disabled Veteran Program: You must submit a DD-214, Certificate of Discharge (Member 4 copy is preferred), and supporting documentation as required by form SF-15 such as an official statement, dated 1991 or later, from the Department of Veterans Affairs or from branch of the Armed Forces certifying to the present existence of the veteran's service-connected disability. Veterans' Recruitment Appointment: You must submit a DD 214, Certificate of Discharge (Member 4 copy is preferred). Applicants claiming 10-point preference must provide supporting documentation as required by form SF-15 such as, an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the present existence of the veteran's service-connected disability before preference is awarded.

All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Salary Range: $73,137 - $113,369

Job Ident #: 807893700

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Management and Program Analyst (Technicial Support Management Specialist)

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