Job Title: Passenger Service AgentJob Description
We are seeking dedicated and professional Passenger Service Agents to join our team at Dulles Airport. This is a part-time position where you will provide exceptional customer service as a passenger greeter and ticket counter agent. If you have strong customer service experience and are comfortable working in a fast-paced airport environment, we encourage you to apply.
Responsibilities
- Greet passengers and provide assistance as needed.
- Manage ticket counter operations, including issuing boarding passes and handling customer inquiries.
- Ensure passengers meet baggage requirements and are aware of necessary passport documentation.
- Handle passenger issues with professionalism and efficiency.
- Maintain punctuality, arriving at the parking lot 45 minutes before shift, and accounting for a 30-minute shuttle ride to the terminal.
Essential Skills- Strong customer service experience.
- Excellent computer and typing skills.
- Ability to lift up to 50 pounds, though this will not be a frequent requirement.
- Eligibility for an airport SIDA badge.
Additional Skills & Qualifications- Previous airport experience is a plus.
- International travel experience is a plus.
- Comfortable working with a diverse population.
Why Work Here?Join a dynamic team at a bustling international airport where you can interact with a diverse range of passengers. Enjoy the flexibility of part-time hours with the opportunity to increase your hours during peak seasons. We value punctuality, professionalism, and a strong commitment to customer service, offering a supportive and engaging work environment.
Work Environment
Work at the check-out counter at the airport. You will need to provide your own uniform initially: black suit jacket and slacks, white button-up shirt, and navy matte leather shoes with no embellishments. The role requires punctuality, with parking off-site and a shuttle ride to the terminal, and part-time hours ranging from 20-25 per week, potentially up to 30 hours during peak summer periods.
Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chantilly,VA.
Application Deadline
This position is anticipated to close on Mar 1, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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