At Emirates, we believe in connecting the world, to and through our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. Emirates is the world’s largest international airline, and our airport operations are some of the most demanding, dynamic yet rewarding environments to work in. Everyone has an important part to play in keeping our busy airport on schedule! There are a number of important activities happening “above and below the wing” to ensure our airport operations always run smoothly efficiently and safely.
About the Role:
As a Safety Support Specialist- Ground Operations you would be responsible to investigate of incidents and accidents involving the Emirates Group’s ground operations, in accordance with the relevant internal and external standards and practices and provide specialist support to Safety Manager on specific aviation safety matters. Additionally, you would also conduct safety investigations and produce investigation reports that identify root cause, systemic safety hazards and deficiencies to both air and ground operations and containing recommendations to prevent future occurrences and enhance operational safety.
In this role you will:
- Conduct investigations of safety incidents involving Emirates Group staff, aircraft, equipment and associated facilities under the guidance of the Safety Manager to identify the causal factors and propose recommendations to avoid re-occurrence and improve the overall safety levels.
- Support the Safety Manager in collecting factual information from the involved operations departments relating to a safety incident that is under formal Group Safety investigation. Depending on the severity of the incident short notice support may be required.
- Liaise with the operations departments to ensure their timely response to the collection of the documentation and information related to an investigation of a safety incident. Collect, share and review with the Safety Manager the responses received from the operations/ line departments related to the investigation of the safety incident and the recommended corrective and preventive actions.
- Propose recommendations based on industry best practices to the operations departments following an accident investigation and discuss their effectiveness with the Safety Manager. Communicate to the line/ operations departments the recommended actions proposed following a safety investigation and monitor the implementation progress.
- Provide expert advice (including best practices) to the Safety Promotions team to develop safety awareness training. Participate in safety campaigns with the Safety Promotions team to increase safety awareness. Provide feedback on the implementation efficiency of the SMS (Safety Management System) within the operations departments, including the monitor of the reporting processes among the operations departments and third party/ contracted companies.
- Conduct in-depth analysis of safety data and present statistical summaries to the Safety Manager highlighting significant trends and occurrences. Act as a delegate of the Safety Manager in Senior Management meetings as and when needed.
- Provide assistance and guidance to the operations departments to identify and assess the hazards present in their departments. Develop hazard prevention plans to assist in the achievement of their safety targets.
- Maintain up to date knowledge on safety critical procedures and undergo specialized training as needed to ensure effective support and recommendations are provided to operations management.
