Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Sr. Analyst - Payroll Support & DA will provide analytical support for the payroll, operations as well as Labor Relations / HR teams for pay, time, and attendance related issues. This role will be responsible for understanding various data needs of partners from payroll and operations, identifying the best way to analyze and present those data. Duties include:

• Pulling and analyzing large data sets using tools/ platforms such as Foundry, DBeaver, SQL, Python and VBA and crafting interactive visualization reports to be used by various teams within United, mostly using PowerBI and Spot Fire to analyze dashboards
• Identifying process improvement and automation opportunities, offering solutions, communicating and following up the successful implementation of those initiatives
• Working directly with key partner such as operational leaders, Labor Relations and HR on data analytics projects
• Supporting leaders covering over a dozen labor groups with outstanding Collective Bargaining Agreements, spread over multiple operating divisions within United

This role will interact with various levels of employees in multiple divisions to address pay and efficiency issues. This position will also support all program managers in the team with their process improvement needs.

• Provide support to various payroll improvement projects/ initiatives that need to be implemented
• Understand various business needs related to payroll or resource spend analysis and design the best report/tool to address those requirements
• Identify root causes of issues impacting pay accuracy and operations efficiency
• Find opportunities and recommend solutions including system enhancements, process improvements and standard methodologies as needed
• Effectively communicate findings and solutions with various groups
• Coordinate deliverables, action plans and tasks with implementation owners
• Use various data mining and data analysis tools and techniques to find opportunities related to pay accuracy and operations efficiency
• Explore future technology opportunities such as AI and automation products to be included in payroll processes and systems
• Locate relevant data tables, design and build sophisticated queries to pull and join large data sets from various tables
• Develop and maintain insightful dashboards that management can use to produce informed business decisions impacting accuracy, efficiency and cost
• Track progress against defined breakthroughs, including timeliness and resources
• Work with management to define relevant performance metrics, track and report regularly and identify concerning trends

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

• Bachelors degree in Bachelor’s degree in Business, Quantitative field or other relevant field required
• 4+ years of experience in data analysis
• Significant exposure to Foundry / Python / SQL and relational databases
• Significant exposure to interactive visualization tools such as SpotFire / Tableau
• Excellent written and verbal communication and presentation skills to all employee levels with the ability to work cross-functionally and to influence in a matrix organization
• Strong data mining, data analysis and problem-solving skills
• Sophisticated analytical skills with ability to examine data to produce substantial recommendations, reports and metrics
• Strong skills in MS Office tools - sophisticated Excel, Access and Power point
• Strong organizational and time management skills
• Ability to work independently and lead several simultaneous projects with a focus on results
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Masters degree in Business or related Analytical or Quantitative discipline
• 2+ years of working in an airline environment
• 2+ years of experience in project management