How youll help us Keep Climbing (overview & key responsibilities)

Delta is on a journey to become a world-class retailer, changing the way Delta can sell and service products and improve the overall customer experience.

To enable this effort, the Enterprise Solutions (ES) team is evolving the customer and system interaction for Delta’s Seats Product. We are seeking a Senior Product Analyst to drive a creative vision that modernizes the Seats product and existing legacy systems. This role will lead the vision and execution of IT development roadmaps that support our overall Seats Strategy.

The ideal candidate will take responsibility for the end-to-end product lifecycle, leveraging a systems-mindset when creating a scalable product roadmap. Looking for candidates with experience building and integrating consistent, efficient components across a complex product portfolio.

Responsibilities:

Act as product manager for agile development teams.
Formulate the business vision and prioritize needs around a design system roadmap.
Dive into technical details with engineering teams and drive technical solutions.
Work with internal and external partners to execute delivery of Seats products across multiple systems.
Build an executable product roadmap that balances business value, timing needs, and development complexity.
Collaborate with other agile development teams to understand relationships and dependencies between teams.
Ensure IT development properly leverages backend mechanisms and achieves desired business goal.
Work collaboratively cross divisionally to ensure functionality flows through to customer and agent-facing channels consistently and adds expected value.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
10 paid holidays per calendar year
Birthing parents are eligible for 12-weeks of paid maternity/parental leave
Non-birthing parents are eligible for 2-weeks of paid parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Proven success in understanding and managing complex processes.
Experience translating a business vision into written technical requirements.
Ability to communicate clearly to business leaders and technical developers.
Must have the ability to work well with diverse groups in a time sensitive and team environment with minimal supervision.
Results oriented and capable of meeting or exceeding deadlines with attention to detail and follow through.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Bachelors Degree with at least 1 year of relevant work experience.
Experience in airline industry technology systems preferred.
2+ years of product management experience in a fast-paced technology driven company.
Prior experience with enterprise design systems - establishing, building and maintaining the product and ensuring success.
Experience working in an Agile environment as a Product Manager/Owner.
Preferred Major in quantitative discipline such as Business Administration, Economics, Finance or Engineering.

Senior Product Analyst, Seats

Company Overview