DescriptionThere’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.
Key Responsibilities: The Senior Specialist - Enterprise Communications supports the teams mission to create relatable, clear communications that bring to life our company strategy and cultural priorities for employees across the company. The role will partner with senior leaders and other Corporate Communications teams to build and deliver communications strategies that drive awareness, understanding and pride in who we are and what we stand for. The role supports a team that delivers company news daily to our 100,000+ employees across the globe, with a goal to advise, educate and inspire – ultimately influencing how employees feel about working at United. This individual is a curious, creative thinker, with a willingness to travel regularly to United locations as a roving reporter and to build relationships across the enterprise to unearth the best employee stories. This is a Chicago-based, hybrid role that requires 2-3 days in office per week.
- Conduct interviews, research, seek out, pitch, and write stories
- Travel as a roving reporter for research, meetings, and events as necessary
- Contribute creative ideas and approaches to employee communications
- Provide/recommend engagement communications support to key projects impacting the business
- Work closely with fellow writers, designers, and photographers to ensure publishing deadlines are met
- Provide communications counsel/support for key subject matter experts
- Plan, lead, and execute end-to-end campaigns that connect the dots between new projects, operational and company goals, and the people behind the scenes
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
QualificationsWhat’s needed to succeed (Minimum Qualifications): - Bachelors degree
- Journalism, Communications, Marketing, or related field
- 3+ years of corporate communications or newsroom experience
- Proven track record of running successful, proactive, and creative communications campaigns that use a variety of tools, forums, and media
- 3+ years of writing experience
- Excellent communication skills, including both written and verbal
- Knowledge of AP style writing/editing
- Able to work effectively & efficiently in cross-functional teams
- Proactive, meticulous, and well-organized
- Forward-thinking, diligent, creative, and curious
- Able to work under tight deadlines and with competing priorities
- Ability to travel up to 25
- Supports a team providing 24/7 on-call coverage for operational communications needs; will need to be available to provide support and direction to team as needed
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):- Project management experience
- 1+ years of editing experience
- SiteCore and/or similar CMS
- Acrobat Creative Suite
- Data collection & analysis
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT