As an Advanced Field Service Engineer (FSE)-Aerospace/Fuel Controls here at Honeywell, you will provide full time technical support to the United States Air Force (USAF). You will provide specialized technical guidance and support for Honeywells components and test equipment while assigned at Oklahoma City Air Logistics Center (OC-ALC). Your role involves evaluating and advising on maintenance practices, delivering hands-on training, and assisting with troubleshooting and accident investigations. The Advanced FSE must communicate effectively with personnel at all levels and provide timely feedback to enable informed decisions. The Advanced FSE must be able to interface effectively in a team environment by communicating with Honeywell and USAF support groups. The Advanced FSE may be required to attend meetings or to perform troubleshooting assistance at various locations within the assignment area. The Advanced FSE shall become familiar with USAF maintenance manuals, tech data, and Honeywell processes pertaining to Honeywell Fuel Control Systems.
You will report directly to our Sr Field Service Manager and work 100 at the Client site located at Tinker Air Force Base in Oklahoma.
KEY RESPONSIBILITIES
- Technical Expertise: Mechanical, hydraulic, pneumatic and electrical aptitude required to offer troubleshooting and support for operations and maintenance of fuel and environmental control systems, along with associated test, tooling and measurement equipment
- Training: Conduct over-the-shoulder training for OC-ALC depot personnel during maintenance of aircraft fuel and environmental control system components, testing practices and as required assistance during interpretation of Honeywell or USAF technical data
- Support Operations: Collaborate with OC-ALC and USAF engineering and logistics teams to enhance decision-making related to fuel and environmental control systems, associated test equipment and tooling operations and maintenance. Ability to work with customers at levels ranging from shop floor mechanics, engineering and senior leadership in the investigation, reporting, and resolution of issues
- Customer Guidance: Use Honeywell and OC-ALC resources to advise on whether to replace or repair faulty parts when published guidelines are not available
- Assessment and Investigation: Execute technical assessments, assist in accident investigations, and resolve repair issues related to systems and equipment
- Data Collection: Gather and analyze data for Honeywell and OC-ALC field investigations and develop conclusions and recommendations with program personnel
- Collaboration: Work closely with cross-functional teams from Honeywell and government entities
- Communication: Maintain regular communication with Honeywell and OC-ALC regarding aircraft component, tooling and test equipment maintainability and customer satisfaction
- Reporting: Prepare and present the status of field activities and outstanding technical issues monthly and during meetings with Honeywell and OC-ALC management
- Due to the nature of this discipline, maybe required to work off-hours, on weekends, and/or holidays, on occasion
- Ability to pass U.S. Government background checks
- Travel: US based, less than 5
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
Qualifications
YOU MUST HAVE
- 5+ years mechanical, hydraulic, pneumatic and electrical experience required to offer troubleshooting and support for operations and maintenance of fuel or environmental control systems, along with associated test, tooling and measurement equipment
- High school diploma or GED
- Valid Driver’s License and driving record acceptable to Honeywell
WE VALUE
- Bachelor’s degree in engineering or related discipline
- FAA Certified A&P license
- Proficiency in using component test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components
- Proficiency in blueprint and technical manual interpretation
- Analytical skills to elicit and diagnose relevant data for technical definition and resolution
- Sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product
- Provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals
- Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues
- Ability to work independently with minimal supervision
- Strong problem-solving, interpersonal, and teaming skills
- Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity
- Strong customer focus and service orientation
- Utilize time management skills to manage conflicting priorities
- Exhibit sound independent judgment in assessing and resolving complex technical and operational problems
- Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives
- Strong written and verbal communication skills
- Proficiency with computers and MS Office suite of software packages
- Six Sigma Greenbelt certification is desired
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end spanets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en
THE BUSINESS UNIT
Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless engagement systems, mechanical components, and more, and engage many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self-reliant and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B and there are approximately 21,000 employees globally. To learn more, please visit https://aerospace.honeywell.com/
About Us
Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.