Arconic is currently in search of a Field Service Engineer to join our Quality Assurance organization serving our customers in Michigan and Ohio.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
The Field Service Representative is an integral part of the Quality Assurance organization, providing connection between the customer and the plant in claims support, technical problem solving, and improvement projects. The job requires a high degree of interaction with various multi-discipline customers, sales and spaneting, and manufacturing. So, you must be able to provide technical expertise and guidance to customers, to the sales and spaneting team, and to production to solve quality problems. You will also participate in kaizens, develop relationships, and maintain standards. You will be responsible for training customers in the fundamentals of aluminum, quality requirements, and fabricating practices. This position is responsible for providing technical field service support to our customers. You will oversee customer support for quality issues, technical problem solving, and ensure that quality standards are understood, maintained, and adhered to both at operations and customer facilities.
This position is based will be based in the Michigan & Ohio region to support Aerospace, Commercial Transportation, and Industrial Product customers.
You have:
- Bachelors degree from an accredited institution
- Minimum of five years’ metals manufacturing experience
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
- This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.
Exceptional Candidates also have:
- Aluminum manufacturing experience.
- Quality systems experience.
- Self-directed; able to make decisions and provide recommendations to solve quality issues.
- Able to prioritize and organize multiple tasks.
- Able to take a strong stand and demonstrate effective negotiation skills.
- Demonstrate self-confidence and the ability to make independent, discretionary decisions regarding product quality, reliability and safety to minimize external exposure and liability from product and process excursions.
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction spanets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity : We lead with respect, honesty, transparency and accountability.
Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.
Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value : We achieve success by generating and growing value for our stakeholders.
This position is subject to Export Control Law: This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.
United States EEO Statement: Arconic Corporation is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Davenport Works is the country’s largest aluminum rolling mill, it was opened in 1948 and currently employs more than 2,000 people and ships product worldwide. It is in Riverdale in the Quad Cities (Davenport and Bettendorf in southeastern Iowa, and Rock Island and Moline in northwestern Illinois). The Quad Cities is 3 hours south-west of Chicago, 4 hours north of St. Louis, and less than 3 hours from Des Moines. The Quad Cities is home to St. Ambrose University among 8 educational institutes. Major outdoor summer music festivals include the Bix Beiderbecke Memorial Jazz Festival, Mississippi Valley Blues Festival, and River Roots Live.
