Infrastructure Engineer

WELCOME TO SITA  

Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

ABOUT THE ROLE & TEAM:

Implements, maintains and supports infrastructure services in accordance with business and functional requirements using SITA standards polices and processes.

KEY RESPONSIBILITIES:

• Automate System Implementation, leveraging processes and tools proven successful in other airport products
• Administer, configure, and troubleshoot Windows 10 and 11 operating systems in enterprise environments.
• Optimize existing integration processes for improved efficiency and scalability.
• Create and maintain detailed technical documentation for integration processes and solutions.
• Ensure compliance with data security, privacy regulations, and organizational standards in all integration activities.
• Support system upgrades, migrations, and testing phases to ensure seamless integration.
• Perform advanced registry modifications to optimize system performance, resolve issues, and enforce policies.
• Identify, document, and troubleshoot integration defects, collaborating with developers to resolve issues.
• Develop and maintain scripts (PowerShell, Batch, VBScript) to automate system administration tasks, such as registry edits, service management, and security configurations.
• Evaluate 3rd Party Software and Integrate as needed
• Ability to travel worldwide

KNOWLEDGE AND SKILLS:

• Advanced knowledge of Windows 10/11 architecture, file systems, and kernel-level operations.
• Expertise in Windows Registry (e.g., HKEYLOCALMACHINE, HKEYCURRENTUSER) and registry tools (Regedit, Reg).
• Proficiency in managing Windows services, event logs, and task scheduling.
• In-depth understanding of network protocols (TCP/IP, SMB, RDP, DNS, etc.) and their implementation in Windows
• Manage and configure Windows services (e.g., Task Scheduler, Event Viewer, Group Policy) to support system operations.
• Implement and troubleshoot network protocols (e.g., SMB, RDP, DNS, DHCP, Kerberos, LDAP) in Windows environments.
• Conduct vulnerability assessments, apply security patches, and respond to security incidents.
• Knowledge of databases (e.g., SQL Server, MySQL, MongoDB) and cloud platforms (e.g., AWS, Azure).
• Facilitate seamless integration of enterprise applications (e.g., Microsoft Office, third-party software) with Windows 10/11.
• Experience with applications version control.
• Understanding of compliance and certification standards (e.g., GDPR, ISO 27001, SOC).
• Understanding of Power Shell
• Strong communications and documentation skills

EXPERIENCE AND EDUCATION:

• BA or MA degree in technical field
• At least 3 years’ experience in implementation or support of infrastructure platforms application deployments implementing systems and modules with experience in multiple full lifecycle implementations.
• Good communicator and excellent English skills

WHAT WE OFFER:

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex-week: Work from home up to 2 days/week (depending on your Teams needs).

⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

🌎 Flex-location: Benefit for 26 working days from anywhere around the world each year!

🙌🏽 Competitive benefits according to the local spanet

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.