Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United’s CDR team is tasked with keeping our customers’ and employees’ information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Key Responsibilities:

The Identity & Access Management (IAM) Security Engineer’s primary responsibility is to implement security principles to the United Enterprise Identity and Access Management platform and overall infrastructure support in alignment with the CDR policies to protect data and reduce risk.

The Senior Engineer – Identity & Access Management (IAM) will be focused on the implementation and support of modern Enterprise IAM systems with focus on directory services, access management (Single Sign-on), Multi-Factor Authentication (MFA) and related password less capabilities. The Senior Engineer will work closely with application development teams and consumers of IAM services. They serve as key contacts within IAM responsible for the integration of secure identity solutions during the product lifecycle.

The Security Engineer requires a deep understanding of IAM principles, protocols, and standard methodologies. This is senior-level position that is able to complete the implementation build of designs provided by IAM architects and ensures these capabilities and services are adopted and successfully integrated with systems across the organization while providing ongoing support and maintenance for IAM processes and technology.

• Lead and provide support for the implementation and administration of IAM platforms
• Respond to break/fix requests, monitor environment, support Digital Technology during development, QA, and production environments
• Respond to Level 2 tickets including bugs, outages, and new feature requests
• Ensure IAM solutions adhere to regulatory, compliance, and internal requirements
• Maintain IAM policies, standards, and procedures, and control mappings
• Provide reports as requested for compliance
• Work with Cyber Defense and other departments as needed
• Ensure IAM security is aligned with the overall security strategy to reduce risk to the organization
• Engage with development teams and other business partners to enhance IAM service capabilities
• Provide mentorship on the implementation and usage of IAM capabilities in enterprise systems
• Collaborate with other IAM team members to provide guidance on IAM related matters and provide feedback to solution design and system support

What’s needed to succeed (Minimum Qualifications):

• Bachelors degree required in a STEM related field
• An authoritative level of understanding of Enterprise or Customer Identity & Access Management, Single Sign-On, Multi-Factor
• Authentications (MFA), and Authentication, Privileged Access Management (PAM), Identity Governance & Administration concepts
• In depth understanding of identity Protocols and technologies:
• OpenID Connect (OIDC,) OAuth, SAML, AD-Fed, API Gateways, SCIM, and platforms such as Ping Identity, Okta, MS Azure (Entra ID), Active Directory, LDAP
• Outstanding knowledge of fraud prevention and detection, identity proofing and identity verification technologies
• Expertise of modern software lifecycle development and automated cloud infrastructure deployment
• Outstanding understanding of policies that reflect system security objectives
• Ability to resolve and determine how a security system works (including its resilience and dependability capabilities) and how changes in conditions, operations, or the environment will affect these outcomes
• Outstanding understanding of at least one of these areas specific tools: Okta, Ping, Microsoft Entra ID or similar and related MFA technology (MS Authenticator, Yubikey, DUO, Okta MFA, PingOne)
• 4+ years of related experience
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

What will help you propel from the pack (Preferred Qualifications):

• Graduate degree or equivalent experience
• Cybersecurity, Risk Management, Computer Science
• CISA, CISM, CISSP
• 6+ years of outstanding related experience
• Knowledge of organizational standards and policies (ISO, NIST)
• Knowledge of compliance regulations (SOX, PCI, FAA, GDRP, PII)

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.