As part of the Digital, Technology, and Analytics (DT&A) team, this individual will have a profound impact on AAR by owning the design-related aspects of numerous large-scale technology transformations.  Examples of projects include helping reimagine how aviation maintenance work is done in our hangars using a web-based application and redesigning/upgrading various tools used by our Sales and Parts Distribution teams.

What you will be responsible for: 

• Interface Design: Lead the visual design aspect of a reimagined, digital-first MRO app experience and applications used by Sales and Parts Distribution teams. Develop and manage the Design Language and Interface Guidelines that then drive development, deployment, and iteration

• Product Design and User Experience: Develop a deep understanding and empathy for the complex interactions between people and technology; leverage that understanding to surprise and delight anyone interacting with our technological products and solutions.

• Resident Creative: Push boundaries, unlock creativity and novel approaches, within the team and for the product portfolio.

• Integrator: Manage participation by a variety of input and feedback-providing groups (end users, vendors, senior business leaders, etc.)

• End User Engagement: Ensure user engagement throughout the design and development cycles. Manage a complex cross section of participants from technology and business teams

• Help develop, refine, and document end user personas, user journeys, user stories, wireframes, and high-fidelity visual designs interface elements.
• Write user requirements based on discovery results. 
• Participate in scrum sessions and contribute UI/UX insights to the ongoing collaboration, as needed. 
• Uncover and understand customer needs and translate them into design requirements
• Participate in the creation and refinement of proper product documentation and promotional material (in some cases)

What you will need to be successful in this role: 

• 5 years working as part of a technology team in an enterprise context (or as a contractor/freelancer in similar, ongoing product development) - aviation/aerospace experience a plus.
• 3 years in a design leadership role for one or more products (solo delivery or direct leadership.
• Robust portfolio of enterprise app design projects / deliverables.
• Experience with large scale MRP or ERP systems required (multi-facility, thousands of users, highly distributed).
• Participation in major technology transformation(s) a plus.
• A balance between creativity and practicality (ability to think/speak in operational terminology) and a passion for delivering compelling technology experiences that unlock efficiency at scale.
• Experience with an agile scrum team.
• Empathy for business users and a keen ability to understand before/after states of large-scale transformation and how to build a bridge between them.
• Excellent communication skills and a clear vision for overall Product Design.
• Comfort with ambiguity, rapid iteration, and fluid prioritization.
• Demonstrated ability to deliver high quality output, while understanding and matching pace with key implementation partners (Development, DevOps, Product, Innovation)

The rewards of your career at AAR go far beyond just your salary: 

• Competitive salary and bonus package
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match
• Generous paid time off program
• Professional development and career advancement opportunities

Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
• The environmental characteristic for this position is an office setting.
• Candidates should be able to adapt to a traditional business environment.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. 

Compensation:
The anticipated salary range for this position is $104,000 to $154,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. [In addition to base pay, this role is eligible for a bonus.] AAR offers a competitive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan with employer match, paid time off and holiday pay, as well as opportunities for professional development and growth.

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