Director of Maintenance

Function: Actively lead, motivate, & supervise maintenance employees, and ensure maintenance shop is run properly, profitably, and in accordance with HOVA Flight Services and FAA regulations/procedures

Reports to: President

Key Tasks and Responsibilities:

• Responsible for management of maintenance operations to ensure maintenance department operates as a profit center
• Ensure maintenance shop maintains compliance with HOVA Flight Services procedures, FAA regulatory requirements, and other governmental-required regulations
• Forecast and plan for upcoming flight school aircraft inspections & coordinate these inspections into the maintenance schedule.
• Coordinate with the Flight School Coordinator to determine the maintenance priority level of individual flight school aircraft dependent upon the needs of the flight school
• Maintains schedule of all aircraft repair & maintenance for both based-customers, non-based customers & flight school aircraft & advise customers of any deviations from schedule
• Assign tasks to be completed by A&P mechanics, apprentices & shop helpers; supervise maintenance employees to ensure they stay on task and on target for timely completion
• Supervise Parts Manager & Maintenance Parts Department, including supervising the shipping/receiving & inventory management processes
• Prepare for and lead employee performance reviews of the maintenance department employees
• Ensure work orders are completed in a timely process while maintaining quality and safety
• Support flight school (Part 61 and 141) and charter operations (Part 135)
• Communicate with customers (quotes, scheduling, work-in-progress updates, etc.)
• Manage maintenance customer accounts
• Oversee and manage shop billing and ensure timely closure of work orders
• Follow up with customers after delivery to ensure satisfaction
• Work with other department heads to coordinate operations and establish business priorities

Occasional weekend shifts are required.