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Boeing Global Services (BGS) is seeking an Experienced or Lead Field Service Representative for technical field support of the MH47 Heavy Lift aircraft in Fort Campbell, Kentucky.

A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the MH47 helicopter.

The Field Service Representative (FSR) provides technical assistance on matters pertaining to the applicable airframe, system/subsystem, engine, avionics and electrical maintenance and acts as liaison between Original Equipment Manufacturer (OEM), Boeing Sikorsky Aircraft Support (BSAS), LAR, AED Airworthiness engineer, TAG, and U.S. Government maintenance personnel.

The FSR provides on-the-job (over-the-shoulder) training to Government maintenance personnel assigned to Special Operations Aviation in the field and sustainment level (common and unique) of maintenance and operations covering operational checkouts, systems analysis, system/subsystem replacement/adjustment, and servicing related to the applicable aircraft.

From time to time, the FSR may be requested to provide on-the-job training to non-Government personnel who are under contract to the Government.  Such training will be in specialized areas of maintenance or operations where the Government employees do not have the expertise.

The FSR provides applicable airframe, system/subsystem, engine, avionics and electrical technical assistance in the form of informal training on sustainment level of maintenance of primary and associated test equipment, technical assistance to resolve difficult or unusual airframe, system/subsystem, engine, avionics or electrical problems and assists in analysis of maintenance difficulties in establishing maintenance and inspection procedures.

The FSR provides technical assistance in the interpretation of applicable airframe, system/subsystem, engine, avionics and electrical modification work orders, manuals, engineering drawings and schematics pertaining to the applicable aircraft, component or system and assistance on peculiarities of the applicable aircraft, component or system.

The FSR assists government personnel in identifying local training requirements for recurring and remedial training. All FSRs report to the BSAS Operations Manager.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Have a thorough knowledge of procedures and systems of their specific field of expertise.
• Provide to the Government technical and logistic advisory services.
• Interface frequently throughout the duty day with the Special Operations Aviation (SOA) maintenance community and seek out where FSR services are required.
• Interface with the AMSO/RAMO as required in order to keep apprised of all issues relating to the FSR’s respective systems.
• Interface with the TAPO as required in order to keep the PMs informed of all issues relating to the FSR’s respective systems.
• When available, attend all Production Control meetings as well as attend all meetings as directed by the AMSO.
• Interface with OEMs for technical information regarding operation and maintenance of their respective systems on an as needed basis.
• Stay current with technological developments, products, methods, and practices as well as be aware and compliant with laws, codes, regulations and standards in their field.
• Provide technical advice and assistance to the SOA community.
• Conduct on the job training relating to operation and maintenance personnel, over the shoulder training and new equipment training as required on their respective systems.
•    Track cost avoidance monthly and document to the Government on a quarterly basis, Field Service Representative (FSR) Cost Avoidance Report.
• Coordinate Warranty claims with the users, AMSO, TAPO and the OEMs to ensure fast and accurate warranty claims and repairs.
• Track all significant maintenance actions that are not consistent with what is considered a typical repair; document the circumstances surrounding the required and corrective action.
• Travel on a temporary basis to CONUS locations to provide technical and logistic support.  All travel shall be directed in writing by the Government and approved by the COR prior to associated cost being incurred. If OCONUS is directed, the Contractor shall submit a cost proposal to the Contracting Officer for approval.

Basic Qualifications (Required Skills/Experience):

• Minimum of 5 years of experience maintaining US Army CH-47/MH-47 or International variant Chinooks.
• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation.
• Must be able to obtain US Passport

Preferred Qualifications (Desired Skills/Experience):

• Previous Field Service experience is desired.
• MH47G experience is preferred.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as spanet and business considerations. 

Summary pay range for experienced level: $74,800 - $101,200
Summary pay range for lead level: $90,100 - $121,900.

Applications for this position will be accepted until Apr. 08, 2025

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.