The CSSP Account Management Officer is responsible for managing, securing, and maintaining user accounts for all Cybersecurity Service Provider (CSSP) subscribers and personnel across dedicated systems. This role ensures that users have the proper access and functionality they need from day one, while enforcing strict cybersecurity and compliance standards through role-based access control (RBAC).

• Create and configure user accounts for all CSSP subscribers and personnel, ensuring proper access and functionality.
• Conduct regular account management activities, including monitoring account activity, identifying inactive accounts, and promptly deactivating accounts for departing users.
• Troubleshoot and resolve user access issues, providing timely technical support to minimize operational disruptions.
• Implement and enforce RBAC policies, tailoring permissions based on system requirements and user roles.
• Maintain compliance with security policies, procedures, and industry best practices.
• Collaborate with IT security teams to support audits, reviews, and investigations related to account management.
• Document account management processes and maintain accurate records.

• Bachelor’s degree required (in a related field preferred).
• 4 years of relevant experience OR 8 years of directly related experience in lieu of a degree.
• Strong knowledge of account management practices, RBAC, and access control policies.
• Hands-on experience with account provisioning, monitoring, and deactivation processes.
• Familiarity with cybersecurity standards, compliance requirements, and audit processes.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills with the ability to provide effective technical support.

Desired Qualifications

• Experience in a Cybersecurity Service Provider (CSSP) environment.
• Knowledge of DoD cybersecurity policies and procedures (if applicable).

Work Where it Matters

Truestone, an Akima company, is not just another federal lifecycle solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Truestone, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Truestone provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Truestone delivers everything from requirements and design to operations, logistics, and support at every lifecycle stage for complex systems and networks.

As a Truestone employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.