Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About the Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

The sky is the limit!

What Youll Get to Do

The Cargo Manager will oversee the daily operations of the Cargo Department.  This position will provide guidance and direction to employees and will endeavor to build strong, professional relationships with their teams and customers. 

Operations

• Responsible for training program development, implementation and records control and maintenance
• SMS lead for the Cargo department
• Logistics management – plans, implements, and control the effective storage and delivery of goods to meet contractual agreements.
• Manage Amelia Cargo usage, procedures and full implementation.
• Manage VMO OCS freighter utilization, procedures and implementation. 
• Responsible to provide strategic planning for the day-to-day cargo operations
• Assist with an inventory tracking system
• Liaison with cargo managers to manage freight utilization and daily inventory 
• Coach cargo management team on employee/labor relations, customer request, and employee inquiries.
• Ensure operation meets contractual deadlines.
• Establishes and maintains professional relationships with customers and employees, promoting a good working environment with high morale and employee satisfaction
• Ensure compliance with regulatory authorities as well as internal policies and procedures
• Making and changing flight reservations in the computerized reservation system
• Checking in passengers and their baggage
• Calculate and charge any additional fees if applicable
• Issuing boarding passes, itineraries and seating assignments as necessary
• Assist pre-boarding passengers to ensure safe movement to and from the aircraft
• Provide information on fares, flight schedules and routes in person or over the phone
• Other duties as assigned

Financial:

• Monitor department workforce to ensure within budget and seek approval for replacement/increase
• Ensure payroll budget targets are achieved

Safety:

• Demonstrate knowledge of employee responsibilities regarding safety and actively participate in the Company’s Safety Management system
• SMS department head responsible for approving SMS caps
• Once assigned a report through the SMS Database: must ensure all steps are followed as outlined in the SMS Procedures Manual in respect to the review, investigation, hazard analysis, root cause analysis, corrective action plan and monitoring of each individual report
• Actively support the safety management system by following SMS processes and encouraging a safety reporting culture in your department
• Promote occupational health and safety within your department and participate in the development and monitoring of safety training
• Proactively communicate hazards and SMS initiatives with your department

Managers, Supervisors, and Leads – have been delegated the authority and are responsible to the Department Head to actively identify hazards and deficiencies and report through the SMS (Safety Management System) Program reporting system. Communicate with all personnel within their respective departments and other departments as required to maintain effective day-to-day activities.  Ensure regulatory and company standards are maintained. Assist in the development and maintenance of company processes and procedures. (Quality Assurance activities)

Carry out their duties safely within regulatory and company standards, policies, processes, and procedures as trained. Use safety equipment (Tools, Proper Protective Equipment etc.) as provided. Actively identify and report hazards and deficiencies (when in doubt report). Assist in the development of company processes and procedures as required.

Leadership:

• Responsible to build and developing the Cargo team by providing direction, support, training and motivation to carry out assigned cargo strategies
• Change management leader – execute change while supporting employees through communication, listening and auctioning
• Lead and inspire employees, provide mentorship and oversee the professional development of the cargo team
• Create and maintain a positive company culture that supports employee participation
• Conduct annual performance reviews
• Embark on employment equity initiatives; engaging with all employees to promote employment equity and encouraging employees to undertake the self-declaration survey updating as necessary
• All levels of the organization share responsibility for human rights within the organization
• Overseeing and promoting continuous improvement on human rights and employment equity initiatives

 Skills & Experience We Value 

• Post-secondary education in business, transportation, or logistics preferred
• 5 years’ experience in a senior leadership role within transportation, warehousing, logistics required
• Ability to work in a diverse environment with a thorough understanding of different cultures, traditions, practices and beliefs as it affects doing successful business in the North
• Proficient with Computers (MS Office)
• Excellent communication skills, ability to communicate with all levels of employees and customers
• Excellent organizational skills
• Excellent negotiation skills
• Experience implementing and/or maintaining an inventory tracking system 
• Northern experience considered an asset
• Travel may be required
• Ability to obtain and maintain enhanced security clearances
• Inuktitut language considered an asset
• Preference given to Inuit Land Claims Beneficiaries