Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

The Cargo Ramp Ops General Manager provides leadership oversight at the station for all aspects of operational performance and service delivery in the Airport environment including operational activities below the wing.

• Operational planning and safe execution of all Ramp operations
• Department Administration and Financial Controls - Responsible for accomplishing budgeted financial objectives and maintaining an effective and involved workforce comprised of unionized, management & administrative employees.
• Operational performance and Customer specific SLAs
• Ramp GSE oversight and compliance with airport and corporate policies
• Position interfaces frequently with other departments including Station Operations Center, Customer Service, Business office, Flight Operations, Onboard, Maintenance, in addition to government agencies, airport authorities, business partners and vendors
• Collaborates with Union leadership to ensure fair and accurate administration of collective bargaining agreements, and ongoing positive Union-Management relations.
• Active involvement in local airport community (TSA, Airport Authority, other airlines)
• Working with Business partners: Government Agencies (TSA, FAA); and Airport Authorities

• Minimum 4 years of management experience in an operational environment.
• Minimum 2 years of ramp leadership in an airport operations environment

• High School Diploma or equivalent required

• Bachelor’s degree in a related field preferred

Effective decision-making skills with a focus on goal-oriented leadership

Expertise in identifying problems, analyzing situations, and devising effective action plans, along with knowledge of continuous improvement methodologies

• Remain in a stationary position 50 of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.