The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight spanetplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry.

If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.

About the role

In this role, you will be responsible for overseeing cargo revenue integrity team and for managing the overall effectiveness of revenue realization, by minimizing revenue leakages across all the business processes globally.

You will also ensure compliance to ethical business practice, policies and procedures as well as creating an Early Warning Signal as preventive measure to stop revenue leakage pro-actively

As part of your role, your responsibilities will be inclusive of, but not limited to the following:

• Develop, implement, monitor and review processes in line with increasing complexity of the business. Manage and influence internal stakeholders in the interest of revenue integrity to safeguard the interests of the division globally.
• Lead and guide the revenue integrity team towards safeguarding Qatar Airways Cargo interests by reviewing end-to-end system and business process to identify any potential revenue leakages and compliance issues and works closely with appropriate departments for corrective action.
• Develop procedure documentation in form of policies and standard operating procedures (SOP) for the Revenue Integrity unit. Conduct on-going reviews of Policy and SOP documents and ensure regular update based on business need.
• Establish Early Warning Signal tools to prevent any revenue leakages and oversee periodic checks on system and process control effectiveness, reporting and measurement of revenue integrity from booking until billing.
• Develop, maintain and review global revenue integrity framework of the business at a region, station, product and customer level. Engage with the network and revenue accounting to assure processes are implemented and targets met.
• Lead the continuous transition and improvement of revenue integrity policies and processes to measure, analyze and reduce revenue leakage in the cargo division.
• Assure that the benefit of revenue integrity is well ingrained in the cargo division by continuously sharing updates on the effectivity of the setup and influencing key decision makers.
• Ensure external and internal audit compliance of the cargo revenue integrity team, policies, processes and setup. Plan structured and thorough action from audit findings in coordination with key stakeholders.
• Manage the creation of waiver and write off processes and approver hierarchies in line with company policies.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

About you

• Bachelor’s degree or equivalent with at least 7 years of job-related experience.
• Cargo rates/ tariffs, TACT rules, Cargo billing and revenue processes knowledge and experience.
• Audit skills which include analytical and critical thinking, ability to apply ethical judgment and evaluating risks that could lead to revenue loss and implementing control to mitigate these risks.
• Familiarity with tools (e.g., Power BI, Tableau) to present financial data in an easy-to-understand format for management.
• Ability to quickly analyze the data to identify trends, summarize results and provide conclusions or recommendations.
• Strong ethical standards and feeling of responsibility.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply (External)

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.