In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement TypeHybrid / Hybride

Posting End Date2025-03-04

Job GradeP3

Pay RangeCommensurate with Experience / Selon l’expérience

Job SummaryThe Change Management Specialist position contributes to promoting the adoption of ongoing change, supporting effective change leadership, analyzing opportunities and challenges to enable informed decision-making, and driving forward the organizational transformation. The incumbent collaborates closely with a team of Change Practitioners to ensure a consistent and positive experience of change for employees and stakeholders throughout the organizations transformation journey.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment

• Competitive compensation and benefits

• Defined benefit pension plan

• Opportunities for growth and development

• Flexible work arrangements

• Diverse and inclusive workforce

In this role you will:

• Deliver change management services for smaller-scale related projects, including, but not limited to, providing coaching, supporting managers with stakeholder mapping, conducting change readiness and impact assessment sessions, co-facilitating workshops, etc.

• Analyze and summarize findings and provide actionable insights to stakeholders in structured, accessible formats.

• Support in the preparation and the co-facilitation of lessons learned and retrospective sessions to identify successes and areas for improvement and document actionable insights to enhance future change management practices.

• Manage the intake process, ensure effective triage, timely client engagement, proper resource alignment and participate in the continuous improvement of the process.

• Monitor and report on change readiness, adoption progress and areas requiring additional support, and provide regular update status to leadership.

• Work in collaboration with the Change Blueprint team to develop and nurture a vibrant community of practice focused on change management within and outside the organization.

• Facilitate knowledge sharing activities, forums, and continuous learning workshops among members to encourage collaboration, continuous learning and innovation.

• Support the design and development of the learning curriculum and deliver engaging offerings and workshops.

• Research and bring forward best practice and trends that would enhance the maturity of the change practice and organizational change.

Job Requirements

What you bring:

• Bachelor&39;s degree in a relevant field (e.g., Business Administration, Organizational Psychology, Change Management).

• Minimum of 3 years of experience in change management

• Bilingual proficiency (written and verbal)

• Proven experience in change management roles, preferably within organizational transformations.

• Proficiency in change management frameworks and project management tools.

• Experience in the aviation industry or a similar complex environment.

• Knowledge of communications and marketing principles to support effective stakeholder engagement.

How others describe you:

• Strong interpersonal and collaboration skills, with the ability to work across teams (matrix work environment).

• Strong analytical skills, including experience in data synthesis, and visualization to derive actionable insights and outcomes.

• Strong project management skills with the ability to understand dependencies from multiple initiatives simultaneously and deliver results within tight deadlines.

• Demonstrated ability to design and deliver training sessions and interactive workshops, including creating engaging materials and leveraging various facilitation tools and methodologies.

Working conditions

• This position is based at the Ottawa Head Office and classified as a Hybrid position requiring incumbent to be on site a minimum 1 day per week.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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