At Air New Zealand, we are building back better as we connect friends and whānau all over Aotearoa to each other and reconnect Kiwis to the world. To help accelerate creating these connections, we are doing things a little differently by reaping the benefits of operating in an agile way, calling thi
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Demand Planning Manager (Chapter Lead – Demand Planning)

Air New Zealand • 
Auckland, North Island, International
Position Type: Permanent
Job Description:

At Air New Zealand, we are building back better as we connect friends and whānau all over Aotearoa to each other and reconnect Kiwis to the world. To help accelerate creating these connections, we are doing things a little differently by reaping the benefits of operating in an agile way, calling this Full Potential. This new way of working will help us deliver the greatest flying experience on Earth for our customers, make Air New Zealand the preferred place to work, and enable us to continually adapt and innovate through making decisions faster. 

As we continue to unlock the full potential of our people and our airline, we are looking for a Demand Planning Manager to lead our demand planning team, driving alignment and development across the function. In this role, you’ll drive strategic initiatives and best practices in demand planning and forecasting, ensuring alignment to meet customer needs. 

As a Demand Planning Manager (Chapter Lead- Demand Planning), you’ll focus on capability building, defining the vision for the function, and managing and developing team members. We’re looking for a passionate leader with an open mindset, ready to empower and collaborate, shape culture, and align with the function’s strategic goals. 

Key Responsibilities:  

  • Lead and manage the Demand Planning function 
  • Lead process transformation for Demand Planning, collaborating across Teams  
  • Develop, mentor and coach the team of demand planning professionals  
  • Lead the design and development of Demand Planning processes, standards & routines, including Demand Review & associated Sales & Operations Planning (S&OP) processes and tools across Air NZ  
  • Lead the evaluation and implementation of advanced digital demand planning tools and systems, ensuring alignment with the Planning Lead’s strategy  

About you:  

  • Minimum of 7-10 years of working experience in Demand Planning and supply chain management within a complex environment, with a strong focus on S&OP  
  • 3-5 years of experience leading and managing teams  
  • Proven ability to lead change management across planning functions and diverse teams   
  • Strong leadership, communication, and presentational skills, with the ability to inspire, mentor, and develop a high-performing team  
  • Demonstrated experience in the use of advanced digital planning and forecasting tools 
  • Strong understanding of digital planning processes, including AI-driven forecasting, predictive analytics, and machine learning applications in planning 

This is a very exciting time at Air New Zealand, and you will be directly involved in shaping our future. If you believe you have what it takes to join us on the journey, please apply below. 

If you would like to review a copy of the job profile, please reach out to our Talent Acquisition team.  


Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

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