Director of Quality

Who YOU are and what You can become:

Are you ready to be an Director of Quality for the largest airframe MRO solution provider in the world? Do you thrive at leading teams where precision, efficiency, and safety are paramount while navigating the challenge of providing a great employee experience to your team while balancing the demand of on time delivery? If so, your are the leader we are looking for! Join us at San Antonio Aerospace as an Aircraft Project Manager and be at the forefront of innovation and excellence. 

Who WE are and where WE are going: 

At ST Engineering North America, we dont just keep planes flying safely in the sky – we elevate careers! As a leading force in the aviation industry, we are committed to maintaining excellence in aircraft maintenance for some of the world’s largest commercial airlines. We continuously invest in and incorporate smart technologies into our MRO work to serve employees and customers better and contribute to the safety and success of the aviation industry. Making our MRO solutions and process smarter also help to optimize the use resources, which helps to reduce wastage, operating costs and our carbon footprint.

Summary:

The Director of Quality shall be responsible to the Vice President of Quality for the overall administration of the companys Quality Management System and Inspection processes. The Director of Quality shall plan, direct, organize and control the activities of the department to provide an effective compliance to the requirements of the regulatory authorities, VT SAA customers and internal policies and procedures. The Quality Control, NDT, Technical Records/Library, Training and Safety Departments report to this position.

The Director of Quality shall have unrestricted access to the Snr. Vice-President/General Manager (Accountable Manager), as needed, to resolve quality management issues.

Duties and Responsibilities:

1. Plan, Organize, Lead and Control the activities of the Quality Department in accordance with the Repair Station & Quality Control Manual to provide effective implementation of the Quality Management System (QMS) and the Safety Management System (SMS).
2. Coordinate with the Federal Aviation Administrations representatives relating to the activities on which the approval of the Administration must be obtained, including changes of Operations Specifications and/or manual changes as they apply.
3. Acts as a liaison with the different regulatory authorities (in coordination with the Manager Quality Control/Chief Inspector, the Manager Quality Assurance and the Manager, Regulatory Compliance) with regards to certification, audits, correspondence, meetings and other matters.
4. Assure the airworthiness of all customer aircraft undergoing maintenance, preventive maintenance and alteration in accordance with the provisions of the appropriate Federal Aviation Regulations and take responsibility for the effectiveness of the company’s training program.
5. Acts as the Subject Matter Expert on Federal Aviation Regulations (FAR’s) so that the appropriate regulatory guidance can be provided to the management team
6. Initiates, reviews and coordinates VT SAA’s different Airworthiness Agreements and applicable CAMP deviation letters with all the customer programs,
7. Establish, monitor, and improve maintenance and inspection procedures that ensure company and customer aircraft will be maintained in a safe, efficient, and economical manner.
8. Maintains the company’s manuals such as the Repair Station Manual, Policy and Procedure Manual, Departmental Work Instruction Manuals, etc.
9. Maintain a current list of contract Maintenance Agencies and ascertain that they are properly equipped and qualified for the work they perform for the company.
10. Assure certification of all parts and materials used in the repair, modification, or overhaul of all aircraft, components, and constituent parts.
11. Ensure that the calibration of precision tools is recorded and maintained.
12. Provides management reports related to quality activities, measurement and performance.
13. Effectively use quality principles and coordinates with the different departments in VT SAA to develop and implement programs that will enhance the compliance level and industry’s best practices.
14. Process applications for any required Repairman Certificates
15. Use Continuous Improvement methodologies to recommend improvement to company processes to enhance Quality and Safety within the company.

Mission Critical Goals – First 6 Months:

1. Build relationship with the regulatory authorities, customer representatives and the management team to understand their expectations and provide effective implementation to the QMS and SMS of VT SAA.
2. Quickly familiarize with the different operations in the company and how it relates to the QMS and SMS.
3. Evaluate the effectiveness of the company’s QMS, identify any gaps and recommend the necessary measures as needed
4. Evaluate and build effective teams to handle the duties and responsibilities of the different departments under his/her charge.
5. Provide an update to the SVP/GM and VP-Quality within 3 months of hire

JOB QUALIFICATIONS:

EDUCATION:

Degree Holder, or equivalent in training, education and/or experience

Must possess FAA A&P Certificate at least for the last 5 years.

EXPERIENCE:

1. At least 5 years in quality management experience, preferably as a QC Manager or Chief Inspector
2. At least 5 years of Heavy Maintenance QC inspection experience
3. Experience in dealing with the different regulatory authorities and customers

JOB SPECIFICATIONS:

1. Must possess excellent verbal and written communication skills, as well as, interact with all levels of employees; management personnel; and customer representatives.
2. Excellent technical writing skills
3. Must possess a high degree of confidentiality, the ability to work under pressure, the ability to handle multiple tasks and be a self-starter.
4. Must be able to execute quality and safety programs

It takes diverse talent to solve real-world problems. ST Engineering is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.

ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Strategies team at 1-210-293-6973, or by email at saa.careersstengg.us.