As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role:

Duty Manager Load Control

An exciting opportunity to work at the heart of the airline within Integrated Operations Control managing Load Control for our 24/7 Global Network. Load Control lead the delivery of BA’s load control function for all mainline and subsidiary flights. Ensuring regulatory compliance and driving punctuality performance through the line management and supervision of shift teams

What you’ll do:

• Ensure team members maintain both corporate mandatory and regulatory safety training compliance and take a leading role in assessment standards and completing annual competency assessments for team members
• Lead and manage the operation in times of disruption or where escalation of load control issues are required
• Support the delivery of continuous improvement initiatives and own defined portfolio areas within department
• Monitor and manage compliance with post pushback final figures and loading discrepancies including post event reviews
• Collaborate with third-party stakeholders (Air Dispatch) to ensure the robust delivery of the Load Control operation within the IOC
• Be the recognised subject matter expert in working instructions and processes.

What you’ll bring to British Airways:

• Broad Operational focus
• Resilient
• Team player
• Operational knowledge
• Decision making ability in time critical operation

Your experience:

• We are looking for candidates who have experience in load control, who enjoy the excitement of the operation and want to lead our teams in responding to changes in our operating plan

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either!

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.