Job Summary:
Responsible for leading and managing Pool Pilots and Float Clinicians across the Air Methods network of bases. Manage all logistics and communications required regarding assignments within business unit goals. Oversee and approve all travel, vacation requests and shift trades. Interface with Field Operations, Aviation & Clinical COEs, HR and crew members to resolve performance issues and concerns.
Essential Functions and Responsibilities include the following: | |
- Responsible to review and approve crew member payroll, vacation requests, shift trades and bonus shift opportunities. Coordinate with Field Operations requests for modification of scheduling events (meetings, trainings, etc.) and potential re-assignment needs.
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- Oversee and approve all logistics for crew member base assignments including travel, hotel, car rental expense reports and off duty housing options. Ensure audits and approvals for travel policy requirements are completed. Work with teams ensure compliance with travel and scheduling policies and systems. Approve travel in Egencia as appropriate.
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- Develop close working relationship with COE leaders, Field Operations, and pilot and clinical staff. Discuss issues and communicate key information about assignments. Trusted resource to engage the teammate in their assignment. Engage teammates on a consistent, structured basis.
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- Responsible for coordinating Clinical Float and Pool Pilot compliance with local licensing requirements with Aviation and Clinical COE teams. Regularly communicates with COE teams on certification expiration and collaborates on timeline for obtaining licensure. Coordinates with COE teams on additional cross training opportunities and Field Operations regarding training events. Collaborates with COE to ensure disciplinary items are addressed consistently across the teams.
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- Maintain communication between Field Operations, COE teams, and self for bases that have Pool Pilots/Floats assigned, providing timelines, contact information, training information and more as needed when assignments are decided. Update Area Managers when assignment decisions are changed in a timely manner. Manage and maintain equipment needs through Coupa and Asset Tracking.
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- Responsible for maintaining Clinical Float and Pool Pilot utilization rates by reviewing existing headcounts & making recommendations, reviewing current qualifications & recommending cross training, ensuring trainings and assignment changes are resolved as efficiently as possible. Resolve any potential future travel/pay that does not align with best practices in the business.
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- Responsible for the recruitment, performance management, compensation (as needed), and teammate development for the area in collaboration with HR and COE partners. Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination, in conjunction with COE partners. Effectively coaches and models appropriate leadership behaviors.
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- Available on call to deal with scheduling requirements and emerging staffing issues, 24x7
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Additional Job Requirements |
- Regular scheduled attendance
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- Indicate the percentage of time spent traveling < 10
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Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
Directly supervises employees in the assigned roles. Carries out Supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- Bachelor’s degree (BS/BA) from four-year college or university and two to four years’ related experience and/or training; or equivalent combination of education and experience
Skills
- Strong interpersonal skills and a high degree of collaboration at all levels
- Demonstrates high critical thinking, reasoning skills and problem-solving skills
- Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
- Excellent communication and presentation skills, both written and verbal
- Ability to prepare written reports
- Demonstrated Leadership
- Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has strong attention for detail
- Demonstrates high critical thinking, reasoning skills, and good professional judgement
- Provides customer service and maintain professional demeanor when faced with difficult customers
Computer Skills
- Proficient with Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
Certificates, Licenses, Registrations