Purpose of the role Support the performance and transformation of IAG by influencing the media environment through corporate communications. Accountabilities Working with colleagues across corporate affairs and sustainability, devise and execute memorable communication campaigns. Identify external
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IAG Communications Manager

British Airways • 
Harmondsworth, England, United Kingdom
Position Type: Permanent
Job Description:
Purpose of the role

Support the performance and transformation of IAG by influencing the media environment through corporate communications.

Accountabilities
  • Working with colleagues across corporate affairs and sustainability, devise and execute memorable communication campaigns.
  • Identify external speaking opportunities and prepare briefing notes, speeches and communication materials for senior spokespeople.
  • Think creatively about strategies to communicate IAG’s innovation, economic contribution, sustainability and strategy and performance narratives and enhance its reputation as a responsible business.
  • Support on the delivery of Group financial results, writing English-language financial communication materials, as well as developing and executing media and digital communications plans.
  • Respond to enquiries coming into the IAG press office, acting as a media spokesperson for the Group.
  • Manage media issues and crises, devising reactive statements and briefing the Director of Corporate Affairs.
  • Coordinate with IAG operating companies’ communications teams on messaging and initiatives, to ensure alignment across the Group.
  • Work closely with the IAG government affairs team to create and implement media engagement supporting UK policy and stakeholder objectives.
  • Build relationships with media in IAG’s key spanets.
  • Own measurement and analysis for the team, compiling quarterly reports to drive effective communication strategies.
  • Support on internal communications when required.

Required skills & experience
  • Extensive experience in corporate communications.
  • Excellent written English and the ability to explain complex concepts and technical content in a simpler way.
  • Significant media relations experience, strong attention to detail and the ability to act as a media spokesperson.
  • Experience managing issues and the ability to have robust conversations to correct and inform reporter and commentator coverage.
  • Demonstrated success of briefing spokespeople, and comfortable advising stakeholders at the most senior level.
  • A proven self-starter who can think strategically and creatively to propose and execute media campaigns, owning projects from start to finish and delivering on time.
  • Tact, diplomacy and discretion with the ability to handle confidential and sensitive information.
  • Understanding of measurement and evaluation to drive effectiveness of communications.
  • Self-motivated, flexible and calm under pressure.
  • Hard-working and organised.
  • Proactive, creative and able to suggest ideas and bring them to life.
  • Collaborative, open to new approaches and new ways of working.
  • Ability to develop strong internal and external networks.
  • An excellent ambassador for IAG.
  • Comfortable working on detailed, tactical work, while also managing strategic projects simultaneously
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