Position Summary:
The Manager IT Corporate Products Finance is the point of contact for all strategic and tactical solutions for the designated business area. The Manager is responsible for planned initiatives, projects, and ongoing IT services, project delivery, and business partner management. The Manager leads, coaches and develops a team of crewmembers focused on solution delivery and/or operational support. The Manager will be involved in operational support of all solutions and or applications within the scope of responsibility.
The Manager is comfortable with maintaining a public profile and building relationships throughout the organization. The Manager is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities:
- Lead the IT Corporate Products Finance Team to deliver SAP and related Business System solutions that meet defined business objectives and requirements
- Collaborate with businesss functional area leaders and oversees the delivery of IT solutions to support the business functions the manager is aligned to
- Partner to deliver an IT Strategy and an annual plan to support the business functions aligned to the area of responsibility including a solution and/or application roadmap
- Performs configuration work as needed to support the team for new and existing functionality
- Collaborate with IT counterparts, team members and cross-functional teams in application design, development, integration, testing and deployment of Finance Solutions
- Functions as resident team expert for all configuration issues (both support and project) within their areas (modules) of expertise
- Responsible for developing, maintaining and reporting a financial and resource plan for area of responsibility
- Support applications / solutions from conception to retirement and act as the escalation point for operational support to assigned portfolio applications with around the clock accessibility
- Partner with Strategic Sourcing organization to negotiate Business Partner contracts and service level agreements which aligns with business units requirements and expectations
- Manage production and non-production environments through change control management
- Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security and regulatory requirements
- Provide direct or indirect oversight of delivery teams for applicable portfolio initiatives
- Take a significant role in leading and coaching direct team and/or indirect crewmembers to support the engagement, growth and development of Succession plan for the IT department