Department:
Revenue Management & PricingOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwests People come together to deliver on our Purpose; Connecting People to whats important in their lives through friendly, reliable, and low-cost air travel. The Manager Revenue Management supports our Purpose by championing the work of their Team and working collaboratively with Leaders, Teams, and stakeholders throughout the Company in order to drive business growth. This Manager will be responsible for 4-5 Employees and partnering with our Origin & Destination (O&D) Yield Teams to communicate performance opportunities and translate metric insights into actional recommendations. No two days look the same in this role, and each day brings the opportunity to learn and grow in your expertise in Revenue Management. This Manager Revenue Management will help to pilot the future of Southwest Airlines.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Job Summary
Sets strategy for Team in support of Southwest Revenue Management strategy. Contributes to projects and cross functional initiatives. Ensures Team delivers objective financial insights and guidance to Southwest Airlines Leadership Team. Ensures Team provides critically important input for decision support in long-term and annual financial planning, analysis, and Companywide initiatives.
Maximize revenue production in assigned region and develop a highly analytical, strategic, and technical team. Communicate root cause drivers on revenue trends across the network to Commercial Leadership Executives.
Model the Southwest Way
- Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
- Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through participating in continuous learning and development
Job Responsibilities
- Oversee and contribute to the partnerships within the business to identify risks and drive revenue production and/or cost reduction actions to meet plan targets
- Effectively lead and coach a team of 3-6 individuals, build a strong and diverse team
- Advise and guide revenue, variance, and trending analysis for key performance drivers and metrics
- Advise and guide the development of new forecasting models and improve accuracy and insights of current models
- Establish deliverable timelines ensuring plans, analysis, projects, and/or presentations are delivered on time
- Proactively analyze high level business trends to create "state of the business"
- Communicate analytical findings with different audience including Sr. Executive
- Coordinate across commercial partners to recommend strategy decisions to optimize revenue
- Interact with and extract data from relational database systems
- Create tracking mechanisms and actively follows-up to gauge impact of actions
- Generate ad-hoc or standardized reports that summarizes the business and monitor multiple data sources and is responsible for maintaining data integrity
- May perform other job duties as directed by Employees Leaders
Knowledge, Skills and Abilities
- Knowledge of business and management principles involved in strategic planning and resource allocation
- Knowledge of economic and accounting principles and practices
- Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, and product demonstration
- Proficient in identifying the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Knowledge in collecting, organizing, visualizing, and assimilating data, including turning raw data into meaningful information using data-oriented programming languages and visualization software
- Knowledge in understanding and applying information to contribute to the organizations strategic plan
- Ability in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Ability to tell or recognize when something is wrong or is likely to go wrong
Education
- Required: High School Diploma or GED
Experience
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- Revenue Management and analysis, thought leadership, and building strong relationships
- Demonstrated track history of communicating effectively using a variety of styles and techniques based on the intended audience
- Translating complex financial information into actionable insights through simple storytelling
- Leading or collaborating with teams to anticipate issues and address challenging situations; drives efficiency to enhance performance
- Leading problem solving efforts through delegation, collaboration, and teamwork
- Revenue Management and Pricing theory, strategy and practice (customer demand, bid price controls, dual RBD, etc.)
- One or more of: SQL, Tableau, Alteryx
- Responsible for large scale pricing and revenue management strategies and implementation to maximize revenue
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
- Competitive market salary from $134,750 per year to $149,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits youll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3 of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits youll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
01/28/2025