Bridger provides aerial wildfire surveillance, relief and suppression, and aerial firefighting services using next-generation technology and environmentally friendly and sustainable firefighting methods primarily throughout the United States and Canada, as well as airframe modification and integration solutions for governmental and commercial customers. Our mission is to save lives, property and habitats threatened by wildfires, leveraging our high-quality team, specialized aircraft and innovative use of technology and data. We are meeting an underserved and growing need for next-generation full-service aerial firefighting platforms.
Reports to: Director of Technology
About the Role
Bridger Aerospace is seeking a full-time Manager of Information Technology to lead the planning, implementation and maintenance of our cloud-first environment. The Manger of IT is responsible for leading IT support to the organization’s employees, computer systems, networks, and applications. This is a full-time position based at Bridger Aerospace HQ located in Belgrade, MT and must be performed on-site. Reports to: Director of Technology
Responsibilities:
- Manage a small team providing phone, remote, and onsite technical support to all Bridger Aerospace employees
- Function as the senior systems administrator for our Entra and MS365 environments
- Act as the senior point of escalation for service requests or incidents
- Ensure endpoints, network devices, Azure resources, Entra, and our MS365 environment are configured in accordance with standards established by the information security team
- Manage software licensing for the enterprise
- Act as primary liaison to any managed service providers and vendors
- Manage administration of the network component of physical security systems
- Manage telecommunications services to include cellular, satphone, ISP, and Starlink
- Manage, train, and mentor junior IT staff
- Participate in, and/or maintain IT Training or Certifications as authorized by Management
- Develop and implement IT policies, procedures, and best practices to ensure compliance, security, and scalability
- Stay informed on industry trends, emerging technologies, and security threats to recommend and implement improvements
- Maintain the security and confidentiality of all company data, including employee, operational, and customer information
- Participate in User Access Reviews and other activities related to audit functions
What We’re Looking For:
- 6+ years of progressive Help Desk/Desktop Support/Systems Administration professional experience
- Experience administering hybrid or full Entra ID and MS365 environments
- Experience administering Microsoft desktop operating systems using InTune
- Experience with remote management and MDM tools
- Working knowledge of network devices to include switches and firewalls
- Experience providing technical support to a remote workforce
- Experience with printer and peripheral setup, configuration, and troubleshooting
- Takes the initiative for process improvement
- Ability to embrace change while rapidly learning new tools and developing new skills
- Customer-focused and service-oriented while adhering to management priorities
This position requires obtainment of an AOA Badge issued by Bozeman-Yellowstone Int’l Airport.
Bridger Aviation Group, LLC. and its family of companies does not discriminate or permit discrimination by any member of its community against any individual on the basis of race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, parental status, marital status, age, disability, citizenship status, veteran status, genetic information or any other classification protected by federal or state law in matters of employment, promotion, services or activities it operates.
