Manager, e-Commerce

The Manager, eCommerce is responsible for gathering feature requests and prioritizing workflow to generate the maximum impact on business growth. Works closely with internal stakeholders, 3rd party vendors, and the internal development teams by owning spirit.com product backlog.

• Responsible for Spirit.com sales and conversion in excess of $2 Billion.
• Owns the product backlog and ensures work is defined and prioritized based on business impact and value.
• Working closely with the Business Analyst to develop and maintain and appropriately prioritize backlog of user stories for implementation.
• Grow online commercial results with respect to top and bottom lines, ensuring eCommerce is a strong driver to achieve overall company revenue projections.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Assess value and develops cases to ensure work focuses on those with a maximum value that are aligned with the product strategy.
• Executes functional stakeholder requirements gathering, driving, and documenting into various types of documentations.
• Spear head high-level screen mock-ups with a vision.
• Collaborate with Product, Sales, and Marketing in the design and development of eCommerce programs to support spirit.com activities globally IE support English and Spanish websites
• Contribute analytical rigor to partner with data analysts to find ways to increase sales, reduce costs and improve the guest experience.
• Acts as an ambassador for the product features so they are clearly understood by the development team.
• Represents the team in front of stakeholders.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments). 

• Bachelors degree or equivalent experience (Computer Science or Marketing).
• 5-7 years of eCommerce experience.
• 2–5 years experience as a Product Owner, managing feature functionality of an online store with P&L responsibility.
• Certified Scrum Product Owner. (Required)
• Certified Agile Leadership. (Preferred)
• Understanding of Agile practices and Lean Startups and other new trends.
• Prioritization of a backlog.
• Writing User Stories.
• eCommerce Funnel Optimization.
• eCommerce P&L Ownership.
• Scrum and Agile tools.
• Third-party integrations.
• CMS.
• Must exhibit leadership and well-developed verbal and written communication skills.
• Ability to drive action with cross-functional teams for improvements and key initiatives.
• Demonstrated ability to influence across all business units with multiple levels of management.
• No travel required.
• Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time.
• 100 in office expectation.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.

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At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.