How youll help us Keep Climbing (overview & key responsibilities) The International Benefits Program Manager is part of the Global Benefits team reporting to the International Health Plans Manager and oversees the operations of the global health and welfare plans for participating international Delta employees. This role supports employees working outside of the United States and US Territories, including employees on international assignment and those hired locally across 56 countries and foreign territories where Delta flies. Handling confidential and sensitive information in a manner consistent with Delta’s privacy and information security policies and standards is required.This position is based out of the Corporate headquarters in Atlanta, GA.Your responsibilities in this role: Global Benefits Management: Partner with vendors and brokers to administer and optimize global health and welfare benefits along with other in-country health and wellness programs. Collaborate with Legal to assess compliance risks based on local regulations and company policies, making recommendations as needed to support new and changing legislation or company policies. Provide guidance to employees, Leaders, HR Business Partners and other stakeholders regarding eligibility, plan provisions, regulatory compliance and other matters related to benefit plans and programs. Employee Communications & Change Management: Develop communications plans and content for “Leader Heads-Up” and broader employee deployment. Create and maintain employee resource materials in conjunction with insurer and broker partners. Annual Renewals & Open Enrollment: Drive the planning and execution of open enrollment alongside our Benefits Administration providers and manage global renewal cycles for all international health and welfare plans alongside our Global Brokerage coordinators. Vendor & Budget Management: Partner with Procurement to manage vendor relationships, ensuring high-quality service and accountability for expected service levels. Oversee the invoicing process and, in partnership with Finance, monitor expenses against expected budget with adjusted forecasting as necessary. Cross-Functional Collaboration: Work closely with HR Business Partners, HR Service Delivery, Mobility, Legal, Procurement, Finance and Payroll teams to operationalize benefit offerings and set up vendor contracts, invoicing and funding. Partner with the broader Global Benefits team with responsibilities and projects, as assigned.
Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9 New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31) In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period 10 paid holidays per calendar year Birthing parents are eligible for 12-weeks of paid maternity/parental leave Non-birthing parents are eligible for 2-weeks of paid parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications) 5+ years of experience in employee benefits plan management, administration and communication of health and welfare policies with a minimum 2 years managing global (non-US) benefit programs. Self-motivated, organized, detailed oriented and objective. Able to work in a fast-paced environment with minimal supervision, handle multiple projects simultaneously, and leverage resources across divisions at Delta. Known for strong execution, problem-solving and follow-through, with the ability to independently deliver across cross-functional stakeholders. Excellent communicator, capable of translating complex benefit topics into clear, actionable messages for employees and internal partners. Proficient technical skills including working knowledge of Microsoft Office Suite (including Excel, PowerPoint, and Word). Possesses the following skills: Interpersonal, including both written and verbal communication Organization planning Time management Project management Curious and willing to work on new projects, as needed. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Willing and able to work flexible hours and travel (<5) internationally, as required. (If transferring internally) Must be performing satisfactory in current position. Is at least 18 years of age and has authorization to work in the United States. Has a passport and is able to travel to countries outside of the United States or is willing to get one within 3 months of accepting the position. Possesses a high school diploma, GED, or high school equivalency.
What will give you a competitive edge (preferred qualifications) Experience with global employee benefits insurances with demonstrated ownership of benefits program delivery in multinational environments would be highly beneficial. Strong skills in Microsoft Office Suite; Excel, PowerPoint, Work and Outlook Project & Time management skills Ability to leverage cross functional relationships to drive results Willing and able to learn the following: apexPortal vendor management systemInvoiceWorks iPayables billing systemAon’s Greater>Insight platformAon’s TBS benefits administration platform