WELCOME TO SITA

Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.

Youll find us at 95 of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

As a Project Manager you will drive a variety of project initiatives that meets the needs of our customer base. This position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. Success in this role means you pay attention to detail, be time sensitive, possess influencing skills and enjoy working with others of diverse backgrounds.

What will you do:

• Managing projects - Project size will vary in scope and complexity. You manage the project throughout its life cycle - from inception through project closure. You manage change, mitigate risks, and deliver results to stakeholders and customers alike. Attention to detail, effective time management and influencing people skills are key ingredients to be successful in managing projects.
• Working with project teams - Every project is completed through team effort. You work effectively with team members that may be local or distant. You regularly track project activities against plan schedules and take corrective action on any deviations. You communicate to team members, management, stakeholders and customers regularly and frequently ensuring that there is continuous understanding and alignment regarding the projects progress.
• Working with customers - You are committed to putting the customer first. As a result, you proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction.
• Project Management administration - Your ability to write clearly and simply are key skills to documenting project activities. Documentation ranges from developing communications strategy plans, designing resource and project plans, providing status reports, submitting and tracking change requests, tracking risks and issues, providing variance reports to providing Steering Committee reports and lessons learned. Accuracy is key.

Skills

• Ability to drive projects and liaise with multiple teams, suppliers and stakeholders.
• Knowledge of technical documentation and change management practices.

PROFESSION COMPETENCIES

• Change control
• Client Relationship management
• Communicating for impact
• Cross-team integration
• Empowerment
• Leadership
• Managing Risk
• Products and Services
• Program management
• Project completion and integration
• Project planning and control
• Project scope management
• Quality Management
• Resource Management
• Stakeholder management

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

Educational Background

• University degree or equivalent in Management or Information Technology
• Formal project management training and certification - PMP certified not mandatory but recommended

Experience

*You have a track record of success in in managing remote teams delivering multiple projects and programs of varying sizes, complexities, budgets and deliverables within a commercial environment.

*You have experience speaking in front of executives and senior management.

*Ideally you have experience in Border Management Systems, or with an IT solutions or airline industry solutions provider.

WHAT WE OFFER:

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex Week: Work from home up to 2 days/week (depending on your Teams needs).
⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.
🌎 Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!
🌿 Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.
🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!
🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local spanet and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.