Position Summary: Performs a wide variety of administrative duties including but not limited to, visitor management, answering phones, monitoring handheld radio, and monitoring camera feeds, while initiating campus security protocols, procedures and measures. Works under directions from Facilities Management team. The Senior Campus Service Representative is responsible for developing and implementing schedules and protocols in a manufacturing environment, ensuring compliance with health and safety regulations. This role involves conducting facility inspections, managing team supplies and equipment, and serves as lead for the CSR team. Ensures adherence to safety and environmental standards, leads special and advanced Campus Service Representative projects, maintaining confidentiality and accurate records. Additionally, provides training, support, and performance guidance and feedback to staff, and execute preventive measures and CSR maintenance tasks as needed. Essential Job Functions Possess a strong sense of urgency Maintain discretion and confidentiality Possess excellent situational awareness Keep all logs, sign-in rosters, and other related documents current, log special incidents Must be willing to work early morning, evening, night, weekends, and holidays Greet all visitors in a polite and professional manner Strong interpersonal, verbal, and written communication skills Develop and implement CSR schedules and protocols tailored to the manufacturing environment, ensuring compliance with health and safety regulations. Conduct regular inspections of facilities to assess security and address any deficiencies, maintaining a checklist to ensure all tasks are completed effectively. Manage inventory of CSR supplies and equipment, ensuring that resources are stocked and maintained properly. Serves as lead and trains a team of CSR staff, Ensure all CSR practices comply with company safety standards and EHS regulations, conducting training sessions as needed. Maintain accurate records of CSR activities, incidents, and inventory, providing regular reports to management. Lead special and advanced CSR projects, such as BOD and VIP visits, construction and vendor access and monitoring, campus events, tours, and Vero Beach Airport Authority AOA compliance. Execute scheduled preventive maintenance tasks on machinery and equipment, including cleaning and replacing parts as needed. Work as primary representative during FAA inspection and auditing of CSR processes, as well as with other regulatory and certifying agency inspections and audits. Serves as lead with the ability to guide and willingness to receive and share practical knowledge, train, cross-train and mentor teammates within career path to perform necessary job functions and requirements in order to attain satisfactory levels of performance and production effectivity. Provides support, along with performance guidance and feedback to ensure a high level of service. Adhere, maintain, assist and train teammates within career path to all departmental compliance requirements such as Safety, Environmental Protection, FOD and Tool Control, 5S and other assigned programs. Perform audits of areas within the department as required to maintain compliance with all FAA and Piper operational requirements. Initiate related operational process or procedural corrective action, or request additional assistance from leadership or other support teams where necessary. Perform duties of lower graded position within Career Path Performs other duties as assigned Safety And Policy Practices The employee in this job must be knowledgeable in regard to the safety policies and procedures of the Company as described in the company safety manual. The employee must adhere to all said policies and procedures while supporting the goals and objectives of the organization and recognize the Company’s need to achieve its business objective. Employee is responsible for complying with company hazardous waste disposal procedures. |