WAREHOUSE OPERATIONS SUPERVISOR
JOB DESCRIPTION
POSITION SUMMARY:
The Warehouse Operations Supervisor is responsible for overseeingand managing the day-to-day operations of the warehouse, ensuring efficientstorage, inventory management, and timely distribution of goods. This roleinvolves supervising warehouse staff, coordinating workflows, ensuring safetyand compliance, and implementing process improvements to optimize warehouseoperations. The Warehouse Operations Supervisor ensures that inventory isaccurately tracked, shipments are handled properly, and that the warehouseoperates smoothly and safely.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS:
1. Superviseand coordinate daily warehouse operations, ensuring efficient receiving,storage, and distribution of goods.
2. Leadand manage a team of warehouse associates, providing guidance, training, andperformance feedback.
3. Ensureaccurate inventory management, including regular stock checks, cycle counts,and maintaining accurate records.
4. Overseeand ensure timely and accurate fulfillment or Stockroom requests.
5. Implementand enforce safety protocols to ensure a safe working environment for allwarehouse personnel.
6. Monitorand improve warehouse workflows to increase operational efficiency and reducedelays.
7. Manageand ensure compliance with all regulatory, safety, and quality standards.
8. Resolveany operational issues or challenges that arise within the warehouse, ensuringminimal disruption to operations.
9. Workclosely with inventory, procurement, and logistics teams to ensure seamlesssupply chain operations.
10. Trackand report on warehouse performance metrics (e.g., productivity, shippingaccuracy, safety).
11. Maintaina clean, organized, and safe warehouse environment, ensuring all equipment isin good working condition.
12. Assistwith the implementation of process improvements to optimize warehouse functions.
13. Otherduties as assigned
MINIMUM QUALIFICATIONS, EDUCATION, EXPERIENCE, LICENSES, ETC:
- Bachelor’s degree, HS diploma or GED either of which are coupled with the experience necessary to support the work of this position.
- 5+ years of experience in warehouse operations or logistics, with a focus on supervision or team leadership.
REQUIRED SKILLS AND ABILITIES:
1. Proficient with Microsoft Word, Excel,PowerPoint, Outlook, and Internet Explorer.
2. Strong knowledge of warehouse managementsystems (WMS), inventory control, and order fulfillment processes.
3. Excellent leadership, communication, andinterpersonal skills.
4. Ability to handle multiple tasks, managetime efficiently, and prioritize responsibilities.
5. Strong problem-solving abilities and aproactive approach to managing operational challenges.
6. Knowledge of safety standards,regulations, and best practices in warehouse operations.
WORK ENVIRONMENT:
The Warehouse Operations Supervisor works in a warehouse setting,overseeing a team of associates and ensuring the efficient flow of goods andmaterials. This role requires hands-on management of warehouse processes, theability to troubleshoot operational issues, and ensure compliance with safetyregulations. The environment can be fast paced, with varying levels of physicalactivity, including lifting, walking, and standing. The role may requireoccasional overtime to meet operational needs or resolve issues. Regularcommunication with other departments, such as inventory, procurement, andlogistics, is essential to maintain a smooth operation.
ORGANIZATIONAL STRUCTURE:
Reports to: Operations SupportManager
Career Path: Operations Support Manager, Planning
The above statements areintended to describe the general nature and level of work being performed bypeople assigned to this job. They are not intended to be an exhaustivedescription of all work requirements and responsibilities. The job descriptiondoes not constitute an employment contract and is subject to change as theneeds of the employer and the requirements of the job change.
