Our mission is to be the most loved travel company, and our wonderful people play a key part in this. Were looking for individuals with a love for travel, a flair for customer service, and the desire to join an award-winning team. If youre committed to delivering exceptional customer experiences and have a can-do attitude, well help with the rest!
To be successful in your application and training, you’ll need to have:
- The right to live and work in the UK (Were unable to offer skilled worker visa sponsorship for this role.)
- No live or unspent criminal convictions or cases pending
- The ability to swim 25 metres unaided and board a raft from the water using a rope ladder without help.
- At least 18 months of customer service experience at the time of application
- A minimum of three GCSE (A*-C or 9-4) or academic equivalent
- Fluency in written and spoken English
At our assessment centre, we’ll check youre able to:
- Reach up to 210cm without shoes, with both arms extended standing on tiptoes if needed. This is the height of our overhead lockers where we keep emergency equipment onboard
- Adopt the brace position in a 45cm high seat with your feet flat on the floor (without shoes) and comfortably secure your harness without the use of an extension seatbelt
Sound like you? Wed love to hear from you.
Training
We take your journey with us seriously, and we’ll invest in your development so that you can thrive. As you’d expect, our training programme is meticulous and full-on, but very rewarding, and it takes dedication to complete it successfully.
Your training kicks off with our ‘First Dates’ initiation day at our vibrant head office. The in-person course is then five weeks long and split into three subject areas - Safety and Security, Safety Equipment and Procedures, Aviation Medicine, and Service - and includes classroom sessions, practical sessions (including a swimming element), daily tests, exams, and final assessments.
Before you begin your practical training, you’ll need to complete seven online modules, each lasting around one hour. This will prepare you with a solid foundation before we really start our engines.
To graduate from your Wings ceremony, you’ll need to successfully pass your training exams. Then the sky’s the limit - it’ll be time to put all your training and hard work into practice and take off. We know you’ll have lots of questions, and we’ll take care to answer all of them as we go along. Even our most experienced crew continue to learn on the job. That’s what keeps things interesting!
The Package
- Your benefits will include a range of financial, health, wellbeing, and (of course) travel perks, and lots more
- Industry-leading staff travel for you and your loved ones, with up to seven free flights a year to any of our destinations. You just need to pay the fees and taxes, which vary by destination.
- Ongoing coaching and development throughout your career with your dedicated crew performance manager.
- Generous contributory pension scheme and life assurance.
- Self-funded private medical insurance
- A catalogue of optional salary sacrifice benefits such as travel and dental insurance, gym memberships and healthcare
- Access to online digital GP DoctorHand
- Access to a variety of discounted products and services
- Potential to transition to part-time contract after 12 months of full-time employment.