Overview

Reports to the Client Service Manager

The Client Service Coordinator will be responsible for:

         Communicate with clients to understand their needs and provide solutions

         Manage client accounts and ensure timely delivery of services

         Prove quotes for clients

         Collaborate with internal teams to address client inquiries and resolve issues promptly.

         Assist in spanet research and analysis to support client growth strategies

         Support sales efforts by identifying opportunities for upselling or cross-selling services

         Additional duties as required or needed

         Perform any other duties as required or needed.

Requirements:

         Post-Secondary with a business background preferred

         Computer proficiency

         Client Services experience

         Experience with costing/quotes

         Highly organized

         Attention to detail

         Strong Verbal and written communication skills

         Ability to work well in a team environment

         Self-directed