As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Head of Global Agency Accounts (maternity cover)
About the role
The Head of Global Agency Accounts leads a team managing global travel management companies responsible for strategy and performance delivery. This is a 10-month fixed term opportunity reporting to the Director of Global Sales.
With experience in the travel industry and knowledge of airline distribution channels, you’ll lead your team of 4 direct reports, and c.12 indirect reports to achieve our revenue targets. You’ll demonstrate positive outcomes to negotiating large complex agreements and serve as a key member of the Global Sales Leadership team.
Accountabilities
- Lead a high performing selling team to achieve our revenue objectives, including recruitment, training, coaching and development
- Execute a successful strategy that delivers against the broader commercial strategy and revenue plan, while balancing the trade-offs between revenue, cost, distribution goals, and customer/partner relations
- Ensure revenue and share delivery for this portfolio through key performance metrics
- Oversee negotiations with assigned accounts and ensure a high level of fulfilment and acceptable margin delivery for all negotiated agreements
- Representation of BA/IB in the spanet-place, ensuring our brands are positioned and represented accordingly
- Ad hoc work as needed to pursue new initiatives and provide relevant cover for other team tasks
About you
- Experience negotiation large, complex agreements with third party organisations
- Experience managing a sales team or similar team of commercial professionals
- Proven ability to achieve business objectives by leading and motivating a large geographically dispersed team in hybrid/remote working environment
- Relevant Commercial leadership experience with the airline/travel industry
- Knowledge of airline distribution channels
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.