As the HR Operations Manager, you will play a pivotal role in ensuring the seamless delivery of HR services across our international, fast-paced, and complex aviation environment. Leading multiple core teams—including HR Services & Administration and Payroll—you will drive operational excellence, enhance employee experiences, and implement scalable, compliant solutions. Youll also spearhead transformative initiatives that align with our people strategy and ambitious growth plans.

Lead payroll operations, set quality and compliance benchspans, and ensure accurate, timely delivery through effective team leadership

Define HR service delivery targets, monitor performance, and implement continuous improvements to drive efficiency and elevate the employee experience

Set and maintain compliance standards in line with Latvian and EU legislation; work closely with internal and external experts to proactively manage risks

Own and maintain the framework for personnel manuals and procedures, ensuring clarity, consistency, and legal alignment

Lead large-scale, complex HR projects, particularly those involving system upgrades, HR tech implementations, and organizational change initiatives

Minimum 3 years of leadership experience in HR operations, preferably within a shared services or high-volume environment

In-depth knowledge of payroll processes, personnel taxation, HR data management, and compliance

Demonstrated ability to drive efficiency, quality, and employee satisfaction in HR service delivery

Solid understanding of complex legal and regulatory environments, with emphasis on EU and Latvian labor law

Strong project management skills, especially in leading HR technology implementations and process transformations

Excellent analytical abilities, and meticulous attention to detail

Collaborative mindset with a people-first, solutions-oriented approach

High resilience under pressure

Excellent Latvian and very good English skills, both written and spoken