Job Description:

Responsible for the following tasks:
● Develop and design a Customer Centre Security Plan defining the required standards for security management to protect the Customer Centre’s integrity, people, product and assets, including information.
● Identify the threats and risks specific to the Customer Centre environment and implement appropriate controls to address vulnerabilities.
● Ensure compliance with the national/local/state law and regulations, and adapt Security Plan accordingly.
● Define, implement and control the Customer Centre Security Operating Procedures to comply with Airbus Helicopters Security Policy, Directives and Standards, country and specific security legislature and all regulatory and contractual requirements.
● Ensure legal and administrative declaration/homologation required by Secret acts and Defense contracts (if existing).
● Develop relationships with internal and external stakeholders and act as the point of contact at the Customer Centre level for law enforcement and government authorities in relation to security matters.
● Ensure that all security incidents are recorded and reported to the necessary parties any other relevant authority; and investigated when deemed necessary..
● Provide day-to-day operational oversight of Customer Centre security and cascade information and directives to Site Security Operation Managers / Points of Contact (if existing) and service providers, as required.
● Regularly communicate with management and employees relating to security and provide support on security policies and directives.
● Develop and maintain the Security Emergency Response and Crisis Management Plans.
● Collate all security-related information and establish a reporting protocol to ensure the impacts from security incidents are appropriately assessed; and mitigation measures and corrective actions implemented.
● Plan all security training needs.
● Manage of the security budget to ensure that all security requirements and resources are appropriately covered.
● Provide support and resources for compliance activities such as audits and self-assessments.
● Oversee the contracting of security service suppliers.
● Ensure the deployment of security awareness campaigns and participate actively in the development and raising of security awareness.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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