Part of the Emirates Group and headquartered in Dubai with offices across the Gulf region Arabian Adventures is the leading Destination Management Company in the Middle East renowned for its deep local expertise creativity innovation and warm Arabian hospitality.

As an Operational Training Partner, you will play a strategic role in supporting the business by designing, developing, and delivering critical operational training solutions. These solutions will be aligned with Emirates Group values and focused on enhancing the overall employee experience.

In this role, you will

• Maintain subject matter expertise through regular engagement with relevant business units, as coordinated by the Strategic Business Partner and Experience Deployment Lead.
• Design and deliver operational training to meet regulatory, compliance, and business requirements.
• Ensure all training solutions are current and incorporate updates from the business.
• Maintain accurate trainee records, assessments, and licenses in line with Regulatory Compliance and Audit unit guidelines.
• Apply Experience Analytics and Evaluation guidelines to measure the impact of learning solutions.
• Deliver learning experiences that meet Emirates Group standards, as outlined by the Learning Experience Standards.
• Continuously strengthen facilitation skills through ongoing development.
• Stay updated on trends in learning methodologies and instructional techniques.
• Act as Arabian Adventures Culture Survey Champion.

To be considered for the role, you must meet the below requirements

• Bachelor’s Degree and 5+ years experience in operational training facilitation
• Proactive and results-driven with a positive, can-do attitude
• Self-motivated, curious, and committed to continuous growth
• Strong relationship builder and stakeholder engager
• Collaborative team player, adaptable in agile environments
• Flexible and responsive to changing business needs
• Resilient and solution-oriented under pressure
• Skilled and confident facilitator
• Clear communicator with strong collaboration and influence skills
• Digitally savvy and a champion of digital transformation
• Analytical thinker who challenges norms and leverages data

You’ll have an edge if you are

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.

You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.