Account Manager – Cargo Sales – BOM

Job Description:

Hours: 37.5hrs per week Monday to Friday

Location: Mumbai, India

Closing Date: Tuesday 29th July 2025

In a nutshell

At Virgin Atlantic, we believe that everyone can take on the world, and its our vision to become the most loved travel company. As we embark on the next exciting stage of our journey, were harnessing our spirit of entrepreneurship and innovation to challenge the status quo. If youre ready to take your career to new heights, read on...

Join us as a Cargo Sales Account Manager – Mumbai, where your mission will be to drive the growth and retention of profitable cargo revenue across your territory and customer portfolio.

You’ll be the face of Virgin Atlantic Cargo in the region – building strong relationships, spotting opportunities, and delivering exceptional service. From securing new business to nurturing long-standing partnerships, you’ll be selling the full suite of Virgin Atlantic Cargo products on flights originating in your territory.

Day to day

Visit assigned customers within the allocated territory in accordance with the call plan within the specified time scales and in line with agreed KPI.
Pre-plan visit objectives, with a view to obtaining new business, retaining existing business, improving profitability, ensuring customer satisfaction/loyalty or resolving customer problems.
Gather a full picture of business opportunities to be able to work with Revenue Management to evaluate and formulate a proposal back to the customer with the appropriate justification and within the required timeframes.
Maintain accurate and up-to-date account information and visit reports in Salesforce.com.
Communicate and delegate action points arising from customer visits to colleagues, supervisors or department heads. Communicate and delegate action points arising from customer visits to colleagues, supervisors, or department heads.

About you

Do you have a background working in the airline industry with previous roles in sales and/or cargo operations? Then this could be the role for you!

Alongside the above, we’re looking for the following:

Proven ability to effectively spanet and articulate key messages to diverse audiences, ensuring clarity and impact.
Ability to maintain composure and confidence in challenging situations, showing adaptability and a proactive approach to overcoming adversity.
Demonstrated experience in setting clear, measurable work goals and objectives, aligning daily activities with broader business targets to drive performance.
Ability to establish and nurture strong, trust-based relationships with both internal stakeholders and external customers, fostering collaboration and loyalty.
Proven negotiation skills with the ability to persuade and influence others to achieve mutually beneficial outcomes.
The right to live and work in India

Does the above sound like you? Then wed love to hear from you!

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Job Ident #: 2945

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en

Virgin Atlantic uses a mixed fleet of Airbus and Boeing wide-body aircraft and operates to destinations in North America, the Caribbean, Africa, the Middle East and Asia from its main hub at London–Heathrow, and its secondary hub at Manchester

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Job Info

Location

Mumbai , Maharashtra, India

Type

Permanent

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en