Reporting to the Cargo Operations Manager, Switzerland and Italy, the Cargo Operations Agent deals with cargo service providers and customers both on the operational and commercial sides.

Administrative duties as required & directed by the Cargo Operations Manager Handle incoming calls from the customers, booking of freight in AC Cargo systems WeblynxImplement load plan and coordinate with warehouse / ramp team to ensure best use of available space/weight for each flightCheck of Dangerous Goods documentation and export documentationMonitoring of ULD stocks and managing movements to secure operational stock levelsPerform S4A/smartload entries (weight & balance), monitor and coordinate ramp activitiesFollow and adhere to Cargo procedures and policies, compile flight documentation filesReport any safety and/or security issue with regard to the cargo operations (shipments, equipment, loading, etc.)Maintain a constructive continuous working relationship with all internal and external customers and service providers

Qualifications

Post graduate degree or diploma in freight forwarding or airline is an assetPrevious experience in cargo sales and/or services (6 – 24 months)Knowledge of dangerous Goods is an assetKnowledge of Cargo IT systems is an asset

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Diversity and Inclusion

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.