OverviewMain responsibility is to achieve sales targets by developing and realizing the organization’s sales plan; directing and developing a highly productive Sales, Reservations and Customer Service team; managing and expanding customer base; service and product improvement.ResponsibilitiesCreate
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Manager, Sales, Reservations and Customer Service
Job Description:
Overview

Main responsibility is to achieve sales targets by developing and realizing the organization’s sales plan; directing and developing a highly productive Sales, Reservations and Customer Service team; managing and expanding customer base; service and product improvement.

Responsibilities
  • Create and implement a business plan in alignment with the company’s overall business targets.
  • Create successful sales strategies that will maximize asset allocation and increase revenue.
  • Develop and manage customer relationships; propose plans on particular accounts within the territory, including the development of strategy tactics and communication with the account contracts.
  • Responsible for achieving sales and revenue targets.
  • Responsible for market and customer analysis to develop products and service improvements as well as increase brand awareness;.
  • Responsible for capacity planning and revenue optimization to maximize revenue per flight.
  • Target filling discretionary capacity, e.g. the extra flights and the capacity from customers’ charters when market situation allows, in order to increase the revenue and market share.
  • Work closely with Senior Sales Director, including pricing, market developments, industry marketing issues and forecasting.
  • Maintain credit control for Atlas Air and solicit credit performance of customers. Provide flexibility to customers in order to balance credit risk and business opportunities.
  • Maintain good communication and coordination with Reservations and Customer Service colleagues to provide continuity with corporate plans and objectives at sales territory level.
  • Interface with Terminal Services employees in times of necessary to maximize revenue opportunities.
  • Coordinate with Accounting Dept. and Agents on accounts receivables.
  • Target interline business opportunities.
  • Track and monitor customers performance.
  • Manage departmental cost budget.
  • Assure regional sales & Customer Service activities are in compliance (legal, administrative, etc.).
  • Perform other duties as assigned by Senior Sales Director.
Job Requirements:
Qualifications
  • Bachelor in Business and at least 8 years with equivalent work experience in air cargo industry.
  • Excellent interpersonal and communication skills, strong negotiating skills.
  • Ability to manage a high degree of complexity in various situations.
  • Independently motivated, extremely driven and result oriented.
  • Demonstrate ability to work under time pressure and in a fast paced environment.
  • Proven track record of increasing new business opportunities and developing a dynamic presence with major freight forwarders.
  • Proven experience in developing and executing successful company cargo sales plans and developing new business contacts in the international air cargo industry.
  • Ability to retain and develop talented people.
  • High proficiency in standard office software (Word, Excel, Outlook etc.).
  • Excellent in both spoken and written English.

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Company Details
Atlas Air, Inc.
2000 Westchester Ave
Purchase, New York 10577 USA
www.atlasair.com
40 Open Jobs Available
Atlas Air Worldwide is a recognized leader in international aviation outsourcing. Through Atlas Air, Inc., Polar Air Cargo Worldwide, Inc. and Titan Aviation Leasing, we deliver innovative, value-added services, reliability and superior performance to...

Benefits:
Excellent salary and benefit package

Supported Manufacturers:
Boeing

Supported Models:
747, 767
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Purchase, New York, United States
Type
Permanent
Company Details
Atlas Air, Inc.
2000 Westchester Ave
Purchase, New York 10577 USA
www.atlasair.com
40 Open Jobs Available
Atlas Air Worldwide is a recognized leader in international aviation outsourcing. Through Atlas Air, Inc., Polar Air Cargo Worldwide, Inc. and Titan Aviation Leasing, we deliver innovative, value-added services, reliability and superior performance to...

Benefits:
Excellent salary and benefit package

Supported Manufacturers:
Boeing

Supported Models:
747, 767

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